Senior Microsoft Teams Architect & Modern Workplace Advisor

Accenture Global; Monterrey; On-site; MXN 1,800,000 - 2,800,000; Full time

Job summary

Accenture is seeking a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience to help global organizations modernize collaboration, voice, and workplace experiences. You will lead workshops, architecture reviews, and advisory sessions, shaping strategy and delivering value across Microsoft 365 and Teams.

You will collaborate with cross-functional teams, guide governance and security, and drive modernization roadmaps while engaging executives and delivering customer

Qualifications

• 15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture.
• Strong consulting and customer-facing experience.
• Proven ability to facilitate workshops, deliver technical training, and enable customer success.
• Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities.
• Experience engaging executive, business, and technical stakeholders.
• Advanced English communication skills (written and verbal).

Responsibilities

• Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions.
• Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions.
• Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness.
• Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis.
• Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives.
• Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives.
• Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes.

Skills

15+ years Microsoft experience

Consulting & client-facing

Workshop facilitation

Troubleshooting & analytics

Executive stakeholder engagement

Advanced English communication

Tools

Microsoft Teams Administration

Teams Policies & Governance

Teams Voice

Direct Routing

Teams Rooms

Microsoft 365 Administration

Identity & Access Management

Networking readiness

Security & Compliance

PowerShell Automation

Service Monitoring

Job description

Accenture is seeking a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience to help global organizations modernize collaboration, voice, and workplace experiences. You will lead workshops, architecture reviews, and advisory sessions, shaping strategy and delivering value across Microsoft 365 and Teams.

You will collaborate with cross-functional teams, guide governance and security, and drive modernization roadmaps while engaging executives and delivering customer