Senior Lead - 3PL Operations, Mexico

On; México; Presencial; MXN 1.200.000 - 1.650.000; Jornada completa

Descripción de la vacante

On is seeking a Senior Lead of 3PL Operations to drive performance across our warehouse and distribution networks serving multi-channel customers. You will lead productivity initiatives, manage 3PL Partners, and build scalable capacity to support sustainable systems change.

Reporting to the Head of Operations, LATAM, you will own end-to-end logistics projects, coordinate cross-functional teams, and ensure alignment with regional targets while delivering a premium customer experience.

Formación

• 7+ years in logistics or supply chain management in fast-paced environments.
• 1+ year of direct people leadership in a logistics setting.
• Proven experience managing large-scale 3PL relationships and audits.
• Strong technical aptitude with WMS and ERP to optimize operations.
• Commercial and financial acumen to improve productivity and metrics.
• Excellent relational intelligence for cross-functional partnership.
• High adaptability and grit under shifting priorities.

Responsabilidades

• Lead 3PL partnerships to achieve productivity, quality, and financial milestones.
• Plan capacity and labor strategies with 3PLs for growth and seasonality.
• Partner with Controlling, Sales, CS, Tech, and Transportation to optimize workflows.
• Own end-to-end logistics projects with internal and external stakeholders.
• Audit weekly/monthly partner performance and drive improvement plans.
• Run Monthly and Quarterly Business Reviews with logistics partners.
• Leverage WMS/ERP to optimize slotting, stock accuracy, and dock ops.
• Foster a high-performance, collaborative environment with external partners.

Conocimientos

Logistics leadership

3PL management

Warehouse operations

WMS expertise

ERP systems

Cross-functional collaboration

Data-driven decision making

Herramientas

Warehouse Management Systems (WMS)

ERP software

Descripción del empleo

In shortAs the Senior Lead of 3PL Operations, you will drive the performance and execution of our warehouse and distribution networks to serve multi-channel customers. Your strategic contribution will focus on driving productivity enhancements, cultivating 3PL relationships, and building scalable capacity to support progressive, sustainable systems change within our supply chain. Reporting to the Head of Operations, LATAM on the supply chain team, you will be the senior onsite stakeholder responsible for tactical and strategic initiatives as we focus on scaling the business.

In shortAs the Senior Lead of 3PL Operations, you will drive the performance and execution of our warehouse and distribution networks to serve multi-channel customers. Your strategic contribution will focus on driving productivity enhancements, cultivating 3PL relationships, and building scalable capacity to support progressive, sustainable systems change within our supply chain. Reporting to the Head of Operations, LATAM on the supply chain team, you will be the senior onsite stakeholder responsible for tactical and strategic initiatives as we focus on scaling the business.

Your mission

• Lead operational activities and continuous improvement initiatives with third-party logistics partners to achieve productivity, quality, and financial milestones across the distribution network
• Facilitate medium and long-range capacity planning and forward labor strategies in conjunction with 3PL providers to support high-velocity growth and seasonal volume fluctuations
• Partner cross-functionally with Controlling, Sales, Customer Service, Technology, and Transportation teams to optimize inbound and outbound workflows and deliver a premium customer experience
• Own end-to-end logistics project implementation by coordinating internal and external stakeholders, managing technical roadmaps, and proactively mitigating execution risks
• Audit and assess weekly and monthly partner performance data across warehousing metrics, inventory management strategies, and compliance standards to create targeted improvement plans
• Coordinate and execute structured Monthly Business Reviews and Quarterly Business Reviews with logistics partners to provide directional insights and ensure alignment with regional targets
• Leverage Enterprise Resource Planning systems and Warehouse Management Systems to optimize slotting, allocation, stock accuracy, and automated facility processes
• Foster an inclusive, high-performance environment with external partners that champions collaborative problem-solving and models sustainable operational excellence

Your story

• You bring 7+ years of experience in logistics, warehouse operations, or supply chain management working within fast-paced, matrixed organizations
• You bring 1+ years of direct people leadership experience guiding operational teams to deliver high-quality outcomes in a dynamic logistics environment
• Proven expertise managing large-scale 3PL relationships, including auditing performance metrics and leading continuous improvement initiatives across complex distribution networks
• Strong technical aptitude with Warehouse Management Systems and Enterprise Resource Planning software to optimize inventory placement, wave planning, and dock operations
• Commercial and financial acumen with experience reviewing operational controls, staffing models, and procedures to optimize productivity and meet targeted business metrics
• Excellent relational intelligence with a demonstrated ability to partner cross-functionally, manage diverse stakeholders, and communicate technical roadmaps clearly and concisely
• Exceptional grit and adaptability when managing shifting priorities, navigating operational uncertainty, and delivering under tight timelines

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.