Senior IT Business Analyst — Strategy & Stakeholder Solutions

Citigroup Inc.; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Citigroup Inc. is seeking a capable IT Business Senior Analyst in Mexico City to bridge business needs with technology teams. You will contribute to continuous analysis of performance and planning, while guiding projects from scoping to implementation.

The role emphasizes strong communication, process modeling with BPMN, and consistent collaboration with business users and technologists. A Bachelor’s degree and 5–8 years of relevant experience are expected, with expertise in Jira and MS Office.

Formación

• Experience with analyzing business processes and turning into actionable requirements.
• Strong written and verbal communication for cross-functional teams.
• Ability to manage multiple tasks and stakeholders with attention to detail.

Responsabilidades

• Define systems scope and objectives for projects and liaise between business and IT teams.
• Consult with users to solve complex system issues and recommend solutions.
• Support change processes from requirements through implementation using analysis-driven input.

Conocimientos

Data analysis

Communication

Stakeholder management

Problem solving

Project coordination

Educación

Bachelor's degree

Herramientas

Jira

MS Office

BPMN

Descripción del empleo

Citigroup Inc. is seeking a capable IT Business Senior Analyst in Mexico City to bridge business needs with technology teams. You will contribute to continuous analysis of performance and planning, while guiding projects from scoping to implementation.

The role emphasizes strong communication, process modeling with BPMN, and consistent collaboration with business users and technologists. A Bachelor’s degree and 5–8 years of relevant experience are expected, with expertise in Jira and MS Office.