Senior Field Service Manager - Global Delivery Lead

Ntt Data; Región Centro; Hybrid; MXN 420,000 - 680,000; Full time

Benefits offered by this job

Room discounts

Recharge days

Volunteering days

Wellbeing programs

Job summary

IHG Hotels & Resorts in Mexico is seeking an Associate Manager, Content Marketing Services to drive hotel content strategy, SEO, and localization for new openings. You will oversee keyword research, on-page optimization, and social channel onboarding, coordinating with external partners to ensure consistent brand voice across markets.

You will work in a hybrid model in Guadalajara, combining in-office collaboration with remote work to support growth, performance analysis, and industry

Qualifications

• Bachelor's or master's degree in marketing, advertising, content strategy, project management, or an equivalent combination of education and work-related experience
• Excellent written and verbal communication in English required
• 2-5 years of experience in marketing / project management
• Demonstrated or previous experience in SEO analysis and performance analysis is preferred, but not required

Responsibilities

• Support our new hotel openings through keyword research to identify high-value search phrases driving qualified traffic, and optimize on-page elements such as title tags and meta descriptions.
• Manage large list of hotels and their channel participation for the social review program, ensuring hotels are properly onboarded and connected across channels.
• Demonstrate clear understanding of GEO strategy and localization, review content developed by external partners and confirm multiple brand tones of voice.
• Benchmark digital activities against those of our peers in the industry; improve content marketing strategy and tactics.
• Provide additional content marketing support for new hotel openings as needed

Skills

Keyword research

SEO analysis

Content marketing

Project management

English communication

Education

Bachelor's or Master's in marketing/related field

Job description

Associate Manager, Content Marketing Services (815554)

+ Support our new hotel openings through keyword research to identify high-value search phrases driving qualified traffic, and optimize on-page elements such as title tags and meta descriptions.
+ Manage large list of hotels and their channel participation for the social review program, ensuring hotels are properly onboarded and connected across channels.
+ Demonstrate clear understanding of GEO strategy and localization, review content developed by external partners and confirm multiple brand tones of voice.
+ Benchmark digital activities against those of our peers in the industry; improve content marketing strategy and tactics.
+ Provide additional content marketing support for new hotel openings as needed.
**Requirements:**
+ Bachelor's or master's degree in marketing, advertising, content strategy, project management, or an equivalent combination of education and work-related experience
+ Excellent written and verbal communication in English required
+ 2-5 years of experience in marketing / project management
+ Demonstrated or previous experience in SEO analysis and performance analysis is preferred, but not required.
**This role is based in Guadalajara, we require 4 days in office, 1 day remote**

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.

Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal