Senior Desktop & Endpoint Administrator (SCCM/Intune)

North Pole Star, S. de R.L. de C.V.; Monterrey; On-site; MXN 360,000 - 540,000; Full time

Job summary

Polaris Mexico invites applications for a Desktop Administrator to deliver advanced technical support and endpoint management across office and manufacturing environments.

You will handle SCCM and Intune software deployment, patch management, and complex Tier 3 incidents while collaborating with Infrastructure and Information Security teams to ensure secure, reliable technology experiences.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3–5 years of experience supporting Windows in an enterprise.
• Hands-on with SCCM and Intune for software deployment and patching.
• Proficiency with PowerShell, VB, CLI, and ITSM tools.

Responsibilities

• Package, test, and deploy software using SCCM and Intune.
• Troubleshoot Tier 3 incidents and support patch management.
• Support endpoint lifecycle, AD, VDI, and device governance.
• Create and maintain technical docs and best practices.
• Collaborate with Infrastructure, InfoSec, and business teams.

Skills

Windows OS

SCCM

Intune

PowerShell

Visual Basic

ITSM (ServiceNow)

Active Directory

Group Policy

VMware

macOS support

Education

Bachelor's degree in Information Technology/Information Management or related field

Tools

SCCM

Intune

ServiceNow

Job description

Polaris Mexico invites applications for a Desktop Administrator to deliver advanced technical support and endpoint management across office and manufacturing environments.

You will handle SCCM and Intune software deployment, patch management, and complex Tier 3 incidents while collaborating with Infrastructure and Information Security teams to ensure secure, reliable technology experiences.