Senior Data Protection & SRE Engineer — Backup Automation

Mastercard Inc.; Ciudad de México; On-site; MXN 900,000 - 1,400,000; Full time

Job summary

Mastercard is seeking a senior Site Reliability Engineer to advance the data protection platform, focusing on the Commvault backup suite, CHEF automation, and backup storage technologies. You will collaborate with global teams to improve monitoring, automation, and reliability across Linux, Unix, and Windows environments, ensuring high availability and disaster recovery readiness.

The role requires fluent English, strong scripting in Python and Bash, and the ability to lead initiatives across

Qualifications

• Fluent English communication in global teams.
• Advanced Commvault Data Protection skills and architecture.
• Extensive experience with Linux/Unix and Windows in enterprise storage environments.

Responsibilities

• Provide ongoing support, implementation, and continuous improvement of the Commvault data protection environment to ensure operational stability, performance, and alignment with business requirements.
• Represent enterprise storage team in project meetings and provide advice, status, training, and technical support.
• Administer, support, and maintain enterprise Monitoring tools in a multi-tier storage environment.
• Build Automation solutions using available tool sets and scripting languages (Ansible, Bitbucket, CHEF, Jenkins).
• Maintain design and support documents for all built solutions and processes.
• Troubleshoot networking, Unix/Linux systems, and applications to identify and correct malfunctions and other operational problems utilize Linux/UNIX command line tools.
• Work with customers to understand monitoring and automation requirements and implement solutions using available tool sets and scripting languages.
• Learn new technologies quickly and resolve integration challenges.
• Maintain broad knowledge of state-of-the-art technology and processes.
• Support disaster recovery procedures and cross-training efforts.
• Document duties and procedures for cross-training and coverage.
• Collaborate with engineering teams to improve processes.

Skills

Fluent English

Commvault expertise

Linux/Unix

Windows administration

Enterprise storage

Monitoring/Observability

Automation scripting

SRE principles

Technical leadership

Tools

Ansible

CHEF

Jenkins

Bitbucket

Job description

Mastercard is seeking a senior Site Reliability Engineer to advance the data protection platform, focusing on the Commvault backup suite, CHEF automation, and backup storage technologies. You will collaborate with global teams to improve monitoring, automation, and reliability across Linux, Unix, and Windows environments, ensuring high availability and disaster recovery readiness.

The role requires fluent English, strong scripting in Python and Bash, and the ability to lead initiatives across