Senior Customer Quality Engineer - Aftermarket & Wholesale

Clarios, LLC; San Pedro; Híbrido; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Clarios is seeking a Sr. Customer Quality Engineer to own the regional customer quality for Aftermarket, Wholesale & Distributors in Mexico.

This senior individual contributor drives cross‑plant quality strategy, containment, 8D discipline and escalation management across the battery network to protect customer satisfaction and warranty exposure. You will influence plant leaders and cross‑functional partners, deploy lessons learned, and ensure robust corrective actions.

Formación

• Bachelor’s degree in Mechanical, Industrial, Chemical or Electronic Engineering or related field.
• 10+ years in Quality, Manufacturing, Customer Quality or Operations, automotive preferred.
• Experience with escalations, multi-site coordination and advanced problem solving.
• Ability to influence senior leaders without direct reporting authority.
• IATF 16949 knowledge and Automotive Core Tools: APQP, PPAP, FMEA, MSA, SPC.

Responsabilidades

• Coordinate cross‑plant customer quality strategy for Aftermarket, Wholesale and Distributor channels across all battery plants in Mexico.
• Act as a senior technical authority in containment, 8D discipline, root-cause elimination and lessons learned.
• Influence plant, commercial, Customer Care, warranty, supply chain and distribution leadership to improve field performance.
• Deploy cross‑plant lessons learned and ensure robust corrective actions and verification.

Conocimientos

Quality Leadership

Cross-Site Coordination

Problem Solving

Customer Communication

Warranty Analytics

Data-Driven Decisions

Educación

Bachelor's degree in Mechanical, Industrial or related engineering

Herramientas

IATF 16949

APQP

PPAP

FMEA

MSA

SPC

8D

Shainin/Red X

Descripción del empleo

Clarios is seeking a Sr. Customer Quality Engineer to own the regional customer quality for Aftermarket, Wholesale & Distributors in Mexico.

This senior individual contributor drives cross‑plant quality strategy, containment, 8D discipline and escalation management across the battery network to protect customer satisfaction and warranty exposure. You will influence plant leaders and cross‑functional partners, deploy lessons learned, and ensure robust corrective actions.