Senior Business Analyst - Remote, Impactful Client Work

Bluelight; Región Centro; À distance; MXN 300 000 - 520 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Generous paid-time-off

Flexible working hours

Work remotely

Continuing education

Certifications

Résumé du poste

Bluelight is seeking a Business Analyst to translate business problems into clear, buildable requirements. You'\'ll sit between our clients, our product team, and our engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and making sure what we ship actually solves the problem it was meant to solve.

You’ll work across a mix of client builds, client maintenance engagements, and Bluelight's internal products, and you'\'ll play a key role when new projects

Qualifications

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
• Hands-on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
• Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.

Responsabilités

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.
• Work with QA to make sure acceptance criteria translate into solid test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Connaissances

Business analysis

Agile/Scrum

User stories

Jira

Figma

Client communication

APIs & system constraints

Outils

Jira

Figma

Description du poste

Bluelight is seeking a Business Analyst to translate business problems into clear, buildable requirements. You'\'ll sit between our clients, our product team, and our engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and making sure what we ship actually solves the problem it was meant to solve.

You’ll work across a mix of client builds, client maintenance engagements, and Bluelight's internal products, and you'\'ll play a key role when new projects