Senior Business Analyst – LATAM (Remote, Growth)

Lever, Inc.; Mérida; A distancia; MXN 420.000 - 680.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Bonuses

PTO

Flexible hours

Remote work

Education & training

Certifications sponsorship

Descripción de la vacante

Bluelight is a leading software consultancy seeking a Business Analyst to translate client problems into buildable requirements. You''ll sit between clients, our product team, and engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring what we ship solves the problem it was meant to solve.

You''ll work across client builds, client maintenance engagements, and Bluelight''s internal products, playing a key role in scoping and estimating new

Formación

• 3+ years as a Business Analyst or similar on software projects.
• Experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
• Hands‑on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
• Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.

Responsabilidades

• Lead stakeholder interviews and workshops to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories for engineering estimates.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to ensure flows and screens match requirements and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.
• Work with QA to ensure acceptance criteria translate into solid test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Conocimientos

Business analysis

User stories

Agile/Scrum

Discovery sessions

Process mapping

Data modeling

Jira

Figma

Client communication

Herramientas

Jira

Figma

Descripción del empleo

Bluelight is a leading software consultancy seeking a Business Analyst to translate client problems into buildable requirements. You''ll sit between clients, our product team, and engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring what we ship solves the problem it was meant to solve.

You''ll work across client builds, client maintenance engagements, and Bluelight''s internal products, playing a key role in scoping and estimating new