Senior Automation General Manager

Symbotic; Huamantla; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Symbotic in Huamantla, Tlaxcala seeks a Senior Automation General Manager to lead on-site maintenance and reliability of our automated warehouse system, including robots, conveyors, and controls.

You will build and mentor a high-performing team, drive safety and continuous improvement, monitor metrics, and partner with engineering and customer teams to ensure service excellence. This site-based role requires strong technical leadership and fluency in Business English.

Formación

• Bachelor’s degree required in related field.
• 9+ years of functional management and supervisory experience in tech-driven environments.
• 7+ years leadership in operations, maintenance, automation, robotics, or reliability.
• Strong knowledge of logistics, material handling systems, inventory control.
• Experience with PLCs, robotics, and integrated software platforms is preferred.
• Budgeting and cost-control experience.
• Business English fluent.

Responsabilidades

• Serve as the primary on-site Symbotic leader, maintaining relationships with customer counterparts.
• Lead and develop automation technicians, system operators, and support staff.
• Foster a collaborative environment with coaching and training opportunities to strengthen technical and leadership capability.
• Drive continuous improvement focused on safety, quality, reliability, and throughput.
• Oversee daily operations of the automated system, including robotics, electrical and mechanical subsystems, and software platforms.
• Conduct system performance assessments and drive corrective actions across automation workflows.
• Monitor safety, quality, throughput, uptime, and costs; report to customers and internal teams.
• Communicate operating plan targets and progress to the site team.
• Lead execution of the site operating plan; align with KPIs and reliability targets.
• Lead root-cause analysis, corrective action planning, and reliability improvements across components.
• Partner with engineering, support, and R&D to diagnose and resolve complex issues.
• Understand PLC → WES → WMS → customer system architecture and impact of disruptions.
• Translate telemetry into operational strategies and staffing decisions.
• Maintenance and facility management experience.

Conocimientos

SQL

Linux

Python

Educación

Bachelor’s degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, Engineering, or equivalent

Descripción del empleo

MX Huamantla, Tlaxcala

Senior Automation General Manager

Time type: full time
Posted on: August 26, 2026
Job requisition id: R7849

What we need

The Senior Automation General Manager is a senior hands-on technical leader responsible for ensuring the performance, reliability, and uptime of Symbotic’s highly automated warehouse system—including but not limited to automated adapters, vertical lifts, robotic vehicles ("bots"), conveyors, controls, and supporting infrastructure. This role combines advanced electro-mechanical troubleshooting with strong people leadership, ownership of preventive and corrective maintenance programs, continuous improvement initiatives, and close cross-functional alignment with Operations, Engineering, SRTE, and customer teams.

This leader monitors the health of Symbotic’s automation ecosystem, leads root-cause problem solving, and ensures long-term corrective actions to strengthen system stability. The Senior Automation General Manager develops and empowers a high-performing maintenance team while sustaining a strong culture of safety, technical excellence, and system reliability within a high-volume distribution environment.

What you’ll do

• Serve as the primary Symbotic leader on-site, ensuring exceptional service delivery and maintaining strong relationships with customer counterparts.

• Lead, mentor, and develop a high-performing operations and technical team—including automation technicians, system operators, and support staff.

• Foster a collaborative, positive work environment that encourages innovation, cross-functional partnership, and continuous learning through coaching, training, and development opportunities that strengthen technical and leadership capability.

• Drive a culture of continuous improvement focused on safety, quality, reliability, and system throughput.

• Oversee daily operations of Symbotic’s automated system, including robotics, electrical and mechanical subsystems, and integrated software platforms.

• Conduct system performance assessments, analyze cause-and-effect relationships across automation workflows, and drive corrective actions and continuous improvement initiatives.

• Monitor performance metrics across safety, quality, throughput, uptime, and cost, providing clear reporting to customers and internal teams.

• Communicate operating plan targets, action plans, and progress updates to the site team according to the plan of record.

• Lead the execution of the site’s operating plan, ensuring alignment to financial commitments, KPIs, and reliability targets.

• Lead root-cause analysis, corrective action planning, and reliability improvements across electrical, mechanical, and software-based automation components.

• Partner with engineering, technical support, and R&D to upscale, diagnose, and resolve complex automation, controls, electrical or mechanical issues.

• Systems thinking including high-level control architecture (PLC → WES → WMS → customer systems) and how disruptions in one layer affect overall system flow.

• Interpret automation system telemetry and translate performance insights into operational strategies and staffing decisions.

• SQL, Linux, Python data analytic report building experience.

• Maintenance and facility management experience.

• Ensure compliance with all safety regulations and company policies; uphold a culture where automation and system safety are foundational.

What you’ll need

• Bachelor’s degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, Engineering (Electrical, Mechanical, Robotics), Business Administration, or equivalent work experience required.

• Minimum of 9 years of functional management and direct supervisory experience within a technology-driven or automated operations environment.

• Minimum of 7 years of direct leadership experience in operations, maintenance, automation, robotics, or system reliability.

• Strong knowledge of logistics, material handling systems, inventory control, and automated manufacturing or distribution environments.

• Demonstrated ability to lead change, drive process improvements, and manage complex technical operations.

• Strong understanding of operational metrics, system performance management, and continuous improvement methodologies.

• Experience working with automated systems, controls, electrical & mechanical systems, PLCs, robotics, and integrated software platforms are strongly preferred.

• Budget preparation and control experience.

• Business English fluent.

Our Environment

• Up to 10% of travel may be required; travel during onboarding/training will be up to 60%. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi-weekly.

• Site-based position

• Ability to climb stairs and work in heights.

• The employee is frequently required to walk and reach with hands and arms

• The employee frequently needs to work at heights of up to 45 feet and in confined spaces as narrow as 24 inches. This includes tasks that require standing, climbing, balancing, stooping, kneeling, crouching, or crawling.

• The employee must regularly lift and/or move up to 50 pounds

• Must adhere to all safety requirements and protocols, including but not limited to Lockout/Tagout and fall protection safety protocols.

• You will need to climb steep stairs to access the structure and may be required to regularly walk up and down stairs to navigate the automation setup.

• You will regularly be near railings that are high off the ground.