Security Manager

One&Only Palmilla; San José del Cabo; Presencial; MXN 794.772 - 1.148.004; Jornada completa

Descripción de la vacante

A luxury hotel in San José del Cabo is seeking an Assistant Security Manager to oversee security strategies and daily operations. The ideal candidate has over 5 years in security leadership, preferably in hospitality, and possesses strong analytical and leadership skills. Responsibilities include risk assessment, incident management, and enhancing emergency response plans. This role offers an opportunity to foster a proactive security culture and ensure the safety of guests and staff.

Formación

• Minimum of 5 years of experience in a similar security leadership role.
• High school diploma or equivalent; preferred degree in related fields.
• Advanced English proficiency necessary.

Responsabilidades

• Support the Director of Security in enhancing security strategy.
• Ensure compliance with corporate policies and standards.
• Oversee daily security operations across all shifts.
• Lead incident management processes including reporting.
• Analyze risks and implement preventive measures.

Conocimientos

Leadership

Risk assessment

Analytical skills

Communication

Incident investigation

Attention to detail

Educación

High school diploma or equivalent

Degree or certifications in security, safety

Herramientas

Firefighting systems

Reporting tools

Computer systems

Descripción del empleo

Job ID: 19676

About the Job

The Assistant Security Manager, in close partnership with the Director of Security, plays a key role in leading and overseeing the property’s overall safety and security strategy. This position ensures the effective implementation of security protocols, risk prevention measures, and emergency response plans across the hotel and golf course operations. This role is instrumental in safeguarding guests, colleagues, and assets while maintaining the highest standards of service, discretion, and operational excellence. The Assistant Security Manager also drives a proactive security culture, focusing on prevention, continuous improvement, and team development.

Key Responsibilities

• Support the Director of Security in the execution and continuous enhancement of the property’s security strategy.
• Ensure full compliance with corporate policies, standards, and regulatory requirements.
• Oversee daily security operations, ensuring consistency, efficiency, and a high level of professionalism across all shifts.
• Lead incident management processes, including reporting, investigation, and resolution of security-related matters.
• Analyze risks and implement preventive measures to protect guests, colleagues, and property assets.
• Maintain and continuously improve emergency response plans and procedures.
• Monitor and ensure timely and accurate communication of daily security reports.
• Provide leadership, coaching, and development to the security team, fostering accountability and engagement.
• Oversee the management of Lost & Found processes, ensuring accuracy and accountability.
• Ensure proper control and maintenance of security equipment and operational assets.
• Collaborate cross-functionally with other departments to strengthen overall safety awareness and response readiness.
• Support audits, inspections, and internal committees related to safety and security.

About You

You are a strategic and highly disciplined leader with a strong sense of integrity and accountability. You demonstrate sound judgment under pressure and are capable of making critical decisions in complex or sensitive situations. With a keen eye for detail and strong analytical skills, you are able to identify potential risks and implement effective solutions. You lead by example, fostering trust, collaboration, and a service-oriented mindset within your team. Discretion and confidentiality are at the core of your professional conduct.

Requirements

• Minimum of 5 years of experience in a similar security leadership role, preferably within hospitality or luxury environments.
• High school diploma or equivalent (degree or certifications in security, safety, or related fields are preferred).
• Advanced English proficiency (spoken and written).
• Strong knowledge of security operations, risk assessment, and incident investigation.
• Advanced knowledge of:
  • Fire prevention and firefighting systems
  • Emergency response (evacuation, search and rescue)
  • Incident investigation procedures
• Certification or training in emergency response (preferred).
• Basic knowledge of meteorology (desirable).
• Proficiency in computer systems and reporting tools.