Manager, Security & Loss Prevention

Kerzner International; El Monteon; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

One&Only Mandarina is seeking a Manager, Security & Loss Prevention to lead security operations and protect guests and residences. The role reports to the General Manager and drives policy, budgeting, staff supervision, and incident response to ensure a safe guest experience.

Responsibilities include developing security protocols, coordinating with other managers, overseeing events and emergencies, and producing management reports with data-driven insights for continuous improvement.

Formación

• Proven experience as security manager or similar position.
• Experience using CCTV and relevant security technology.
• Experience in reporting and emergency response planning.
• Excellent knowledge of security protocols and procedures.
• Strong budgeting, forecasting and data analysis capabilities.
• Working knowledge of MS Office and security administration software.
• Excellent communication, interpersonal and leadership skills.
• Committed, reliable and highly organized.

Responsabilidades

• Developing and implementing security policies, protocols and procedures.
• Controlling budgets for security operations and monitor expenses.
• Recruiting, training and supervising security agents, lifeguards and Supervisors.
• Attend meetings with other managers to determine operational needs.
• Plan and coordinate security operations for specific events.
• Coordinate staff when responding to emergencies and alarms.
• Review reports on incidents and breaches.
• Investigate and resolve issues.
• Create reports for management on security status.
• Analyze data to form proposals for improvements (e.g. implementation of new technology).
• Responsible for the crisis management plan of the property.
• Responsible for the safety and security of residences.

Conocimientos

Leadership

Communication

Interpersonal skills

Organizational skills

Budgeting

Data analysis

Emergency response planning

Problem-solving

Educación

High school diploma

Further education in security administration

Herramientas

CCTV

MS Office

Descripción del empleo

Manager, Security & Loss Prevention
( 20490 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Job

Fostering the health and wellbeing of our guests, is an integral part of our culture. When our guests are in the hotel, the thoughtful attention you provide as a Security Manager will make them feel, safe and valued.

Reporting to the General Manager, responsibilities and essential job functions include but not limited are the followings:

• Developing and implementing security policies, protocols and procedures
• Controlling budgets for security operations and monitor expenses
• Recruiting, training and supervising security agents, lifeguards and Supervisors
• Attend meetings with other managers to determine operational needs
• Plan and coordinate security operations for specific events
• Coordinate staff when responding to emergencies and alarms
• Review reports on incidents and breaches
• Investigate and resolve issues
• Create reports for management on security status
• Analyze data to form proposals for improvements (e.g. implementation of new technology)
• Responsible of the crisis management plan of the property
• Responsible of the safety and security of residences

About the You.

• Proven experience as security manager or similar position
• Experience using relevant technology and equipment (e.g. CCTV)
• Experience in reporting and emergency response planning
• Excellent knowledge of security protocols and procedures
• Solid understanding of budgeting and statistical data analysis
• Working knowledge of MS Office
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Committed and reliable
• High school diploma; Further education in security administration or similar field will be an asset

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.