Search Experience Specialist II

ADI Global Distribution; Santiago de Querétaro; Hybrid; MXN 420,000 - 540,000; Full time

Benefits offered by this job

Hybrid work model

Global, innovative company culture

Job summary

ADI Global Distribution is seeking a Search Analyst to optimize onsite search across adiglobaldistribution.us, adiglobaldistribution.ca, snapav.com, and related properties. You will own day-to-day search tactics and partner with Digital Merchandising, Product, Analytics, PIM, and Technology teams to ensure customers find what they need efficiently.

You will configure search rules, monitor health, analyze user behavior, and measure KPIs to drive conversion and revenue.

Qualifications

• 2+ years of experience in search optimization, eCommerce, digital merchandising, website search, analytics, or related field.
• Strong analytical and problem-solving skills with ability to translate data into business recommendations.
• Advanced Excel skills (PivotTables, XLOOKUP/INDEX-MATCH, conditional formulas).
• Experience with analytics tools and large datasets to measure search performance.
• Professional English proficiency; excellent written and verbal communication.

Responsibilities

• Manage and optimize onsite search experiences across digital properties.
• Configure and maintain search rules, ranking, boosting, synonyms, redirects, and merchandising.
• Monitor and improve search relevance, discoverability, and customer experience.
• Analyze customer search behavior and discovery metrics to identify trends and optimization opportunities.
• Develop actionable recommendations to improve conversion, engagement and search performance.
• Monitor and report on KPIs including revenue, CTR, CVR, Average Click Rank, and zero-result searches.
• Audit and validate product catalog data affecting search performance.
• Collaborate with Product, Merchandising, PIM, Analytics, and Technology teams to align search with business priorities.

Skills

Search optimization

Analytical thinking

Advanced Excel

Analytics tools

English proficiency

Coveo

SQL

HTML

JavaScript

Python

Tools

GA4

Job description

The Search Analyst is responsible for optimizing onsite search performance across adiglobaldistribution.us, adiglobaldistribution.ca, snapav.com, and related digital properties. This role analyzes customer search behavior, manages search relevance and merchandising rules, monitors search health, and delivers actionable insights that improve product discoverability, customer experience, conversion, and revenue.

The Search Analyst serves as the primary day-to-day owner/tactician of onsite search optimization, partnering with Digital Merchandising, Product, Analytics, PIM, Business and Technology teams to ensure customers can efficiently find the products and content they need.

JOB DUTIES:

• Manage and optimize onsite search experiences across digital properties.

• Configure and maintain search rules, including ranking, boosting, burying, synonyms, redirects, and merchandising strategies.

• Monitor and improve search relevance, product discoverability, and customer search experiences.

• Analyze customer search behavior, intent, and discovery metrics to identify trends, performance gaps, and optimization opportunities.

• Develop actionable recommendations to improve conversion, engagement, and search performance.

• Monitor, analyze, and report on key search KPIs, including revenue, CTR, CVR, Average Click Rank, and zero-result searches.

• Measure the impact of search enhancements, merchandising initiatives, and platform changes.

• Audit and validate product catalog data, including attributes, taxonomy, item status, and related information that influences search performance.

• Identify, investigate, and support resolution of data quality, configuration, and search-related issues affecting product discoverability.

• Conduct testing and quality assurance activities for search enhancements, releases, configuration updates, and platform changes.

• Review and validate search results following catalog, content, or platform updates.

• Partner with Product, Merchandising, PIM, Analytics, Category Management, and Technology teams to align search experiences with business priorities and improve overall search performance.

YOU MUST HAVE:

• 2+ years of experience in search optimization, eCommerce, digital merchandising, website search, analytics, or a related field; experience with search platforms such as Coveo, Algolia, Bloomreach, Elasticsearch, or similar is preferred.

• Strong analytical and problem-solving skills, with the ability to identify trends, diagnose issues, and translate data into actionable business recommendations.

• Advanced Excel skills, including PivotTables, XLOOKUP/INDEX-MATCH, conditional formulas, text manipulation, and analysis of large datasets.

• Experience working with analytics tools, performance reporting, and large datasets to measure and optimize customer search and discovery experiences.

• Full professional English proficiency, with strong written and verbal communication skills and the ability to collaborate effectively across Merchandising, Product, Analytics, and Technology teams.

WE VALUE:

• Hands‑on Coveo experience (or experience with a comparable enterprise search and product discovery platform).

• Experience with GA4 or similar digital analytics platforms.

• Working knowledge of SQL for querying and analyzing data.

• Familiarity with HTML, JavaScript, Python, APIs or other web and data technologies.

• Experience with ecommerce product catalogs, product attributes, taxonomy or PIM systems.

• B2B ecommerce or distribution experience.

WHAT'S IN FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well‑being and peace of mind.

• A collaborative and inclusive work environment where your contributions are valued.

• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.

• Access to cutting‑edge tools, resources, and a supportive team to help you excel.

• The chance to work with a global, innovative company shaping the future in its industry.

#LI-JB1

#LI-Hybrid

ABOUT US

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

ADI is an equal opportunity employer. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law) poster, "EEO is the Law" Supplement Poster (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law-supplement) and the Pay Transparency Nondiscrimination Provision (https://adi-corporate-site.webflow.io/legal/pay-transparency-nondiscrimination-provision) . ADI complies with applicable equal employment laws in all countries where we do business.

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Job Identification: 19553

Job Category: Business Systems Deployment

Job Schedule: Full time

Incentive Eligible N/A

Business ADI Global Distribution

Hiring Salary Range We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.

At ADI, we bring together diverse individuals to build the future of homes. ADI is an equal opportunity employer.