Salesforce Administrator

ADI Global Distribution; Santiago de Querétaro; Hybrid; MXN 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Benefits beyond Mexican labor law

Collaborative work environment

Growth opportunities

Access to cutting-edge tools

Global company

Zusammenfassung

ADI Global Distribution is seeking a Salesforce Administrator to manage and customize our CRM environment. You will configure users, enforce data governance, build reports, and automate processes to support business goals.

You will work with data, security settings, and UI customization, ensuring smooth operations for users across the organization. Strong communication in English is essential in our global, hybrid work setting.

Qualifikationen

• 1+ years of experience as a Salesforce Administrator, supporting users and maintaining Salesforce environments.
• Strong knowledge of Salesforce CRM, including data management, user administration, reports, and system functionality.
• Solid understanding of data structures, data integrity, and CRM data governance principles.
• Hands-on experience working within a Salesforce org, either as an administrator or advanced end user, with a good understanding of platform capabilities.
• Professional English proficiency, with the ability to communicate effectively in both written and verbal business settings.

Aufgaben

• Create user accounts, reset passwords, assign permissions, and deactivate users when they leave.
• Import data, deduplicate, back up data, and set validation rules to maintain data quality.
• Create new fields/objects with proper authorization and avoid technical debt.
• Adjust UI elements and page layouts to meet business needs.
• Manage data visibility through profiles, roles, and sharing settings.
• Create automated workflows and approval processes.
• Develop custom reports and dashboards to track goals.
• Train employees and troubleshoot daily Salesforce issues.

Kenntnisse

User management

Data governance

Communication

Problem solving

Tools

Salesforce CRM

Excel

Tableau

Jobbeschreibung

A Salesforce Administrator manages, configures, and customizes the Salesforce platform to help companies use the CRM (Customer Relationship Management) system effectively.

JOB DUTIES

• User Management: Create new user accounts, reset passwords, assign permissions, and deactivate users when they leave.
• Data Management: Import data, delete duplicates, create backup routines, and set validation rules to keep records clean and safe.
• Object/Field Management: You may be required to create new fields or objects depending on business needs, whilst ensuring internal authorization is gathered and Salesforce best practice is followed to prevent technical debt.
• Platform maintenance: Change UI elements to meet business needs (i.e. page layouts)
• Security & Access: Control who can see specific data using profiles, roles, and sharing settings.
• Process Automation: Build automated workflows and approval processes to save time and reduce manual work.
• Reporting & Analytics: Create custom reports and dashboards so leaders can track business goals.
• User Support & Training: Train employees on how to use the system and troubleshoot daily issues

YOU MUST HAVE

• 1+ years of experience as a Salesforce Administrator, supporting users and maintaining Salesforce environments.
• Strong knowledge of Salesforce CRM, including data management, user administration, reports, and system functionality.
• Solid understanding of data structures, data integrity, and CRM data governance principles.
• Hands-on experience working within a Salesforce org, either as an administrator or advanced end user, with a good understanding of platform capabilities.
• Professional English proficiency, with the ability to communicate effectively in both written and verbal business settings.

WE VALUE

• Salesforce Administrator Certification (ADM 201) and hands-on experience with CRM best practices.
• Strong proficiency in Excel and Tableau for data analysis, reporting, and business insights.
• Ability to thrive in a fast-paced, highly matrixed environment, managing multiple priorities effectively.
• Strong communication, presentation, and stakeholder management skills, with the ability to take initiative, work independently, and influence across teams and functions.

WHAT'S IN IT FOR YOU

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

#LI-JB1

#LI-Hybrid

ABOUT US

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

ADI is an equal opportunity employer. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law) poster, "EEO is the Law" Supplement Poster (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law-supplement) and the Pay Transparency Nondiscrimination Provision (https://adi-corporate-site.webflow.io/legal/pay-transparency-nondiscrimination-provision) . ADI complies with applicable equal employment laws in all countries where we do business.

If a disability prevents you from applying for a job through our website, request assistance here ([e-mail]) .

Job Identification: 19586

Job Category: Sales Support

Job Schedule: Full time

Incentive Eligible N/A

Business ADI Global Distribution

Hiring Salary Range We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.

At ADI, we bring together diverse individuals to build the future of homes. ADI is an equal opportunity employer.