Scrum Master (Mid-Level / Semi-Senior), Monterrey

Globant; Monterrey; On-site; MXN 420,000 - 640,000; Full time

Job summary

Globant is seeking a proactive Scrum Master to join our Monterrey team. You will lead agile ceremonies, coach the team, and help the Product Owner refine the backlog to deliver high-quality software on a predictable cadence.

With 3–4 years of hands-on experience and a Lean-Agile mindset, you will navigate team dynamics, resolve conflicts, and drive continuous improvement in a collaborative, cross-functional environment.

Qualifications

• 3–4 years of proven Scrum Master experience for software teams.
• First-level Scrum Master certification (CSM or PSM I).
• Deep understanding of Agile values and servant leadership.

Responsibilities

• Facilitate Agile ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives).
• Support Product Owner in backlog refinement and user story writing.
• Remove impediments and foster a safe, collaborative team environment.
• Track metrics like velocity and burndown to improve predictability.

Skills

Scrum Master

Agile

Facilitation

Communication

Conflict Resolution

Tools

Azure DevOps

Jira

Rally

Job description

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

We are looking for a proactive and self-driven Scrum Master to join our team and champion our Agile practices. As a Mid-Level Scrum Master, you will go beyond basic facilitation; you will act as a true servant-leader, empowering your team to self-organize, continuously improve, and deliver high-quality software predictably.

The ideal candidate is a quick learner with a strong Lean-Agile mindset, capable of managing team dynamics, resolving conflicts, and navigating the complexities of software development in a collaborative environment.

Key Responsibilities

Team Facilitation & Coaching

• Facilitate core Agile ceremonies with purpose and efficiency (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives).
• Act as a servant-leader, guiding the team toward self-organization, cross-functionality, and continuous improvement.
• Proactively identify, track, and remove impediments or blockers that interfere with the team’s ability to deliver on Sprint goals.
• Foster a safe, trusting environment where conflicts can be managed healthily and problems can be raised without fear of blame.

Product & Backlog Support

• Collaborate closely with the Product Owner (and Product Developers) to ensure the Product Backlog is properly refined, prioritized, and ready for upcoming Sprints.
• Assist the team in writing clear, concise, and actionable User Stories with well-defined Acceptance Criteria.
• Help the team and stakeholders understand empirical product planning in a complex environment.

Metrics & Continuous Improvement

• Track and communicate team metrics (e.g., sprint velocity, burndown/burnup charts, predictability) to help the team make data-driven decisions.
• Drive the implementation of continuous improvement initiatives identified during retrospectives.
• Ensure high transparency of team progress and challenges to stakeholders.

Required Experience & Skills (Must Haves)

• Experience: 3 to 4 years of proven, hands-on experience acting as a Scrum Master for software development teams diligently applying Scrum principles and practices.
• Certifications: First-level Scrum Master certification (e.g., CSM from Scrum Alliance or PSM I from Scrum.org).
• Agile Mastery: Deep understanding of Agile values, principles, and theories, along with practical knowledge of Servant Leadership, situational awareness, and empowerment.
• Soft Skills: Exceptional communication, facilitation, and negotiation skills. Ability to effectively manage conflict resolution and foster team collaboration.
• Tools: Hands-on experience using Agile lifecycle management tools to track team progress (e.g., Azure DevOps, Jira, Rally).

Preferred Qualifications (Nice To Haves)

• Advanced Certifications: Second-level Scrum Master certification (e.g., A-CSM, CSP, or PSM II).
• Scaled Agile: Knowledge of or certification in Scaled Agile Frameworks (e.g., SAFe Agilist, LeSS).
• Technical Acumen: Familiarity with widely successful Agile engineering practices and techniques to better support the development team (e.g., Continuous Integration (CI), Continuous Testing, Test-Driven Development (TDD), Pair Programming, and Automated Testing).
• Domain Knowledge: Previous background in software development, QA, or business analysis is a strong plus.

At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.

This job can only be filled in Monterrey, Nuevo Leon

You will be required to attend the offices