SAP SUPPORT LEADER

Pyramid Consulting, Inc; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Pyramid Consulting, Inc. is seeking an SAP BASIS Leader with FI/CO expertise to lead SAP production support, ensure system stability, and manage strategic vendors. The role requires strong interaction with Finance/business users and the ability to translate business needs into SAP solutions.

You will drive FI/CO focused SAP deployments, coordinate security and BASIS activities, apply ITIL practices, and mentor a team across SAP modules. Proficiency in English is required; Spanish is a plus.

Formación

• Bachelor's degree in IT, Systems, Engineering, Finance, or related field.
• 3+ years of SAP FI/CO experience in production support.
• Strong SAP Finance functional knowledge and configuration/support.
• Experience working with Accounting, Treasury, Tax, or FP&A users.
• 3+ years of SAP vendor/SLA management experience.
• SAP Security and BASIS coordination knowledge.
• ITIL knowledge.
• Advanced English; Spanish is a plus.

Responsabilidades

• Lead SAP production support across the SAP landscape, with strong focus on FI/CO and Finance processes.
• Support critical processes including Accounting, Treasury, Tax, integrations, and financial closing.
• Manage SAP incidents, changes, SLAs, and continuous improvement.
• Manage and challenge SAP/AMS vendors, including deliverables, KPIs, SLAs, and escalations.
• Act as the key SAP interface for Finance and business stakeholders.
• Coordinate SAP Security, including roles, authorizations, profiles, and SoD, with BASIS teams.
• Apply ITIL practices for Incident, Problem, and Change Management.

Conocimientos

SAP FI/CO

BASIS coordination

Vendor/SLA management

ITIL knowledge

Advanced English

Educación

Bachelor's degree in IT/Systems/Engineering/Finance

Herramientas

SAP

SLAs

Descripción del empleo

We are looking for an SAP BASIS Leader with SAP FI/CO expertise to lead SAP production support, ensure system stability, and manage strategic vendors. The role requires strong interaction with Finance/business users and the ability to translate business needs into SAP solutions.

Key Responsibilities

• Lead SAP production support across the SAP landscape, with strong focus on FI/CO and Finance processes.
• Support critical processes including Accounting, Treasury, Tax, integrations, and financial closing.
• Manage SAP incidents, changes, SLAs, and continuous improvement.
• Manage and challenge SAP/AMS vendors, including deliverables, KPIs, SLAs, and escalations.
• Act as the key SAP interface for Finance and business stakeholders.
• Coordinate SAP Security, including roles, authorizations, profiles, and SoD, with BASIS teams.
• Apply ITIL practices for Incident, Problem, and Change Management.

Required Skills:

• Bachelor's degree in IT, Systems, Engineering, Finance, or related field.
• 3+ years of SAP FI/CO experience in production support.
• Strong SAP Finance functional and configuration/support knowledge.
• Experience working directly with Accounting, Treasury, Tax, or FP&A users.
• 3+ years of SAP vendor/SLA management experience.
• SAP Security and BASIS coordination knowledge.
• ITIL knowledge.
• Advanced English; Spanish is a plus.

Nice to Have

• SAP S/4HANA or migration experience.
• Exposure to MM, SD, HCM, or other SAP modules.
• SAP FI/CO certification.
• Retail or high-volume transaction experience.