SAP Support Leader

Pyramid Consulting; Ciudad de México; Presencial; MXN 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Pyramid Consulting is seeking an SAP BASIS Leader with FI/CO expertise to lead SAP production support, ensuring system stability and coordinating with strategic vendors. Strong liaison with Finance/business users to translate needs into SAP solutions.

The role requires experience managing FI/CO processes, security coordination, and ITIL practices, with fluency in English and preference for Spanish.

Formación

• Bachelor's degree in IT, Systems, Engineering, Finance, or related field.
• 3+ years of SAP FI/CO experience in production support.
• Strong SAP Finance configuration and support knowledge.
• Experience working with Accounting, Treasury, Tax, or FP&A users.
• 3+ years of SAP vendor/SLA management experience.
• SAP Security and BASIS coordination knowledge.
• ITIL knowledge.
• Advanced English; Spanish is a plus.

Responsabilidades

• Lead SAP production support across the SAP landscape, with strong focus on FI/CO and Finance processes.
• Support critical processes including Accounting, Treasury, Tax, integrations, and financial closing.
• Manage SAP incidents, changes, SLAs, and continuous improvement.
• Manage and challenge SAP/AMS vendors, including deliverables, KPIs, SLAs, and escalations.
• Act as the key SAP interface for Finance and business stakeholders.
• Coordinate SAP Security, including roles, authorizations, profiles, and SoD, with BASIS teams.
• Apply ITIL practices for Incident, Problem, and Change Management.

Conocimientos

SAP FI/CO

Production support

Finance knowledge

Vendor/SLA management

SAP Security/BASIS

ITIL

English (Advanced)

Spanish (Nice to have)

Educación

Bachelor's degree in IT/Systems/Engineering/Finance

Descripción del empleo

Job Description:We are looking for an SAP BASIS Leader with SAP FI/CO expertise to lead SAP production support, ensure system stability, and manage strategic vendors. The role requires strong interaction with Finance/business users and the ability to translate business needs into SAP solutions.

Key Responsibilities

• Lead SAP production support across the SAP landscape, with strong focus on FI/CO and Finance processes.


• Support critical processes including Accounting, Treasury, Tax, integrations, and financial closing.


• Manage SAP incidents, changes, SLAs, and continuous improvement.


• Manage and challenge SAP/AMS vendors, including deliverables, KPIs, SLAs, and escalations.


• Act as the key SAP interface for Finance and business stakeholders.


• Coordinate SAP Security, including roles, authorizations, profiles, and SoD, with BASIS teams.


• Apply ITIL practices for Incident, Problem, and Change Management.

Required Skills:

• Bachelor's degree in IT, Systems, Engineering, Finance, or related field.


• 3+ years of SAP FI/CO experience in production support.


• Strong SAP Finance functional and configuration/support knowledge.


• Experience working directly with Accounting, Treasury, Tax, or FP&A users.


• 3+ years of SAP vendor/SLA management experience.


• SAP Security and BASIS coordination knowledge.


• ITIL knowledge.


• Advanced English; Spanish is a plus.

Nice to Have

• SAP S/4HANA or migration experience.


• Exposure to MM, SD, HCM, or other SAP modules.


• SAP FI/CO certification.


• Retail or high-volume transaction experience.