SAP OTC - Senior Associate

PwC México; Santiago de Querétaro; On-site; MXN 420,000 - 650,000; Full time

Job summary

PwC México is seeking an SAP OTC - Senior Associate to join our Acceleration Center. The role focuses on consulting across SAP OTC, analyzing client needs, implementing software solutions, and providing training to enhance operational efficiency across client engagements.

You will work within our Advisory practice, mentor junior team members, and manage workstreams while developing your technical and consulting skills.

Qualifications

• Bachelor's degree required.
• Minimum 4 years of SAP OTC experience.
• Proficient in spoken and written English.

Responsibilities

• Analyze SAP OTC business needs and translate requirements into processes and system solutions.
• Support SAP order-to-cash design, configuration, testing, and deployment activities across implementation and enhancement workstreams.
• Review transaction flows from order entry through billing, revenue recognition, and collections to identify process gaps and improvement opportunities.
• Collaborate with clients and internal teams to gather requirements, clarify issues, and maintain progress across assigned deliverables.
• Interpreting functional and technical data to recommend process changes, control improvements, and automation opportunities.
• Create and update documentation, process maps, and training materials to support user adoption and solution readiness.
• Troubleshooting system defects, coordinating issue resolution, and validating fixes through testing and user feedback.
• Applying SAP knowledge across integrated modules and enterprise systems to support end to end solution delivery.
• Guiding junior team members through task completion, review cycles, and practical application of SAP OTC methods.

Skills

Analytical thinking

Client communication

Mentoring juniors

English proficiency

Education

Bachelor's degree

Tools

SAP OTC

SAP ERP

Job description

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an SAP OTC - Senior Associate you will focus on consulting services across SAP applications, analyzing client needs, implementing software solutions, and providing training and support that help clients improve operational efficiency and use SAP tools more effectively. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client connections, and mentor junior team members while developing your technical skills and personal brand within our Advisory practice. In this role at PwC, you will support SAP OTC workstreams, contribute to client deliverables, and apply business application consulting skills to help clients navigate process changes, system adoption, and day-to-day operational demands.

Responsibilities

• Analyzing SAP OTC business needs and translating client requirements into workable process and system solutions
• Supporting SAP order to cash design, configuration, testing, and deployment activities across implementation and enhancement workstreams
• Reviewing transaction flows from order entry through billing, revenue recognition, and collections to identify process gaps and improvement opportunities
• Collaborating with clients and internal teams to gather requirements, clarify issues, and maintain progress across assigned deliverables
• Interpreting functional and technical data to recommend process changes, control improvements, and automation opportunities
• Creating and updating documentation, process maps, and training materials to support user adoption and solution readiness
• Troubleshooting system defects, coordinating issue resolution, and validating fixes through testing and user feedback
• Applying SAP knowledge across integrated modules and enterprise systems to support end to end solution delivery
• Guiding junior team members through task completion, review cycles, and practical application of SAP OTC methods

What You Must Have

• At least a Bachelor's degree
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for a Master's or Masters of Business Administration degree in Business Administration/Management or Computer Science/Information Systems
• Building client connections while supporting SAP OTC engagements
• Demonstrating SAP application evolution, optimization, or support knowledge
• Interpreting data to shape insights and recommendations
• Navigating ambiguity while managing assigned workstreams
• Mentoring junior team members and anticipating team needs