SAP HR (SuccessFactors) Support [Mexico]

Hubclub Go; México; Híbrido; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Hubclub Go in Mexico City seeks an experienced SAP SuccessFactors specialist to lead configuration and ongoing support of core HR modules and integrations. The role focuses on Employee Central, Talent modules, and reliable data flows across HR processes, with emphasis on quality and governance.

You will work cross-functionally with business and IT teams, perform root-cause analysis, and ensure successful SAP releases while documenting solutions for knowledge sharing and compliance.

Formación

• Extensive experience configuring SAP SuccessFactors Employee Central.
• Experience with Integrations and Integration Center.
• Knowledge of SuccessFactors Talent modules and reporting.
• Strong testing, release management and root-cause analysis abilities.

Responsabilidades

• Configure and maintain SAP SuccessFactors modules (Employee Central, Talent, LMS) and integrations.
• Investigate, diagnose and resolve production incidents, data issues and integrations.
• Coordinate with business stakeholders and IT teams for change management and releases.
• Document configurations, changes and impact analyses to support auditability.

Conocimientos

Employee Central

Integration Center

Data flows

Testing & release management

Talent modules

Data replication

Production support

Root cause analysis

Stakeholder communication

S4 HCM

Problem solving

Documentation

Cross-functional collaboration

Herramientas

BIB

Descripción del empleo

• Strong hands-on Employee Central configuration (Data Models, MDF, Business Rules, RBP, Latest People Profile, Story Reporting, Transport Tool)
• Experience with integrations (Integration Center)
• Understanding of end-to-end data flows within SuccessFactors and with S4
• Solid testing & release management experience (UT/SIT/UAT, impact analysis, SAP releases)
• Strong knowledge of Talent modules (Onboarding 2.0, Performance, Compensation, LMS, Recruiting) & Reporting
• Expertise in data replication using BIB
• Proven production support & troubleshooting experience (ticket resolution, defect diagnosis, integration/data issue handling)
• SAP SuccessFactors Certifications
• Ability to present the issue with root cause, fix, impacts
• Strong communication to engage with team, leadership and stakeholders
• S4 HCM knowledge of infotypes, configuration
• Must be proficient in problem-solving and gap analysis skills
• Excellent communication and documentation skills