Sap Basis + Security Experience

Sequoia Connect; Xico; A distancia; MXN 450.000 - 750.000; Jornada completa

Descripción de la vacante

Sequoia Connect is seeking a SAP Basis + Security Support Specialist to join our remote-enabled team. This role focuses on daily operational support of SAP environments, ticket-driven work, and SLA adherence to ensure reliable client services.

You will maintain security and stability of ongoing SAP operations, with opportunities to contribute to architecture and occasional implementation work, in a globally distributed IT ecosystem.

Formación

• Experience in SAP Basis and SAP Security.
• Strong operations support with ticket, incident, and SLA handling.
• Willingness to participate in daily operations and occasional architecture work.

Responsabilidades

• Provide daily operational support for SAP environments.
• Manage tickets, incidents, and SLA adherence.
• Maintain the stability and security of ongoing SAP operations.
• Occasionally contribute to implementation projects and architecture.

Conocimientos

SAP Basis

SAP Security

Operations support

Tickets and SLAs

High-Performance Mindset

Technologist DNA

Herramientas

Cloud-native foundations

AI coding assistants

Descripción del empleo

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world‑class, high‑impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer‑centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise". With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next‑generation technologies such as 5G, AI, Blockchain, and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high‑impact projects within an international network of expertise, this is where you belong.

We are currently searching for a SAP Basis + Security Support Specialist:

The Challenge (Responsibilities)

• Provide daily operational support for clients' SAP environments.
• Manage and resolve daily operations issues based on tickets and incidents.
• Ensure all support operations adhere to established SLAs (Service Level Agreements).
• Maintain the stability and security of ongoing SAP operations rather than focusing on new implementation projects.

Your Profile (Requirements)

• Proven experience in SAP Basis and SAP Security.
• Strong background in operations support, managing tickets, incidents, and SLAs.
• Previous experience in implementation projects and architecture is acceptable, provided there is a strong willingness and capability to perform daily operations support.
• High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
• Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Desired

• Familiarity with cloud-native foundations or AI coding assistants.

Languages

• Advanced Oral English: For seamless collaboration with global teams.
• Advanced Spanish.

Work Arrangement

We value flexibility to support your lifestyle. This position is available as:

• Remote

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award‑winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Keywords: SAP Basis, SAP Security, Support, Tickets, SLA

• Focused on operations support for daily client operations, not implementation projects.
• Must have experience in operations support based on tickets, incidents, SLAs.
• Candidates can have previous experience in implementation projects and architecture.