SAP AMS Functional Consultant – MM/FI/SD

Kyndryl Inc.; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Kyndryl Inc. is seeking an AMS Functional Consultant for SAP MM, FI, or SD to manage incidents, triage issues, and drive first-line resolutions. You will coordinate with SAP support teams and end users, ensuring SLA adherence and proper escalation.

The role requires strong SAP functional knowledge, experience in AMS operations, and a collaborative, process‑driven mindset. Remote or hybrid work options may apply depending on setup.

Formación

• 3 to 5 years of experience in SAP functional support within an AMS model.
• Experience as dispatcher, control desk, or Level 1 support roles.
• ITIL or SAP certification is desirable.

Responsabilidades

• Handle incident management and dispatching within the AMS service for SAP MM/FI/SD.
• Perform functional analysis and validation testing of processes.
• Coordinate with senior consultants and SAP support teams for resolution.
• Maintain documentation and operational metrics for audits.

Conocimientos

SAP MM

SAP FI

SAP SD

SAP ECC

S/4HANA

Ticketing Tools

ITIL

Educación

Bachelor's degree in systems engineering / CS

Herramientas

ServiceNow

Remedy

Jira

Descripción del empleo

Kyndryl Inc. is seeking an AMS Functional Consultant for SAP MM, FI, or SD to manage incidents, triage issues, and drive first-line resolutions. You will coordinate with SAP support teams and end users, ensuring SLA adherence and proper escalation.

The role requires strong SAP functional knowledge, experience in AMS operations, and a collaborative, process‑driven mindset. Remote or hybrid work options may apply depending on setup.