Salesforce Developer

Pyramid Consulting, Inc; Monterrey; Presencial; MXN 260.000 - 520.000; Jornada completa

Descripción de la vacante

Pyramid Consulting, Inc. is seeking an expert Jira and Confluence administrator and support specialist. The role focuses on configuring projects and spaces, automation with ScriptRunner, and ensuring system reliability and performance.

Ideal candidates will have Groovy/Java coding experience, strong QA/testing capabilities, and be able to train users effectively while maintaining documentation and compliance with policies.

Formación

• Expertise configuring Jira and Confluence projects and spaces.
• In-depth knowledge of Adaptavist ScriptRunner.
• Proficiency in Groovy or Java.
• Strong problem-solving and effective technical support skills.
• Experience in application testing and quality assurance.
• Ability to train users in Jira and Confluence usage.

Responsabilidades

• Provide admin and support for Jira/Confluence configurations and workflows.
• Test plugins and environments after upgrades.
• Troubleshoot issues and provide basic user support.
• Create and maintain technical documentation and user guides.
• Oversee project archiving per company policies.

Conocimientos

Jira administration

Confluence administration

Adaptavist ScriptRunner

Groovy

Java

Technical problem solving

Technical support

QA/testing

User training

Herramientas

ScriptRunner

Descripción del empleo

Jira experience as administrator and support specialist

Confluence experience as administrator and support specialist

MAIN EXPERIENCE REQUIRED:

• Expertise in configuring projects and spaces within Jira and Confluence.
• In-depth knowledge of Adaptavist ScriptRunner.
• Proficiency in coding with Groovy or Java.
• Strong problem-solving skills and the ability to provide effective technical support.
• Experience in application testing and quality assurance.
• Capability to train users in the effective use of Jira and Confluence.

MANDATORY SKILLS / REQUIREMENTS:

• Utilize Adaptavist ScriptRunner for automation, including enhancing workflows, writing scheduled jobs, and configuring listeners.
• Manage Jira workflow properties, conditions, validators, and post-functions.
• Perform testing on plugins and environments following upgrades.
• Provide basic user support and troubleshoot technical issues.
• Ensure the security, reliability, and performance of applications.
• Create and maintain technical documentation and user guides.
• Oversee project archiving in compliance with company policies and procedures.