Salesforce Admin & CPQ Specialist (Sales/Service Cloud)

Prove Partners; México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Prove Partners seeks an experienced Salesforce Administrator/CPQ Consultant to closely work with stakeholders, manage configurations, support releases, and coordinate with offshore teams. The role focuses on Sales Cloud, Service Cloud, CPQ, and production support, ensuring robust data management and secure access.

Key duties include configuring Lightning Flows, managing users and security, creating reports/dashboards, and coordinating deployments.

Formación

• Strong hands-on Salesforce Administration and experience with Sales Cloud and CPQ.
• Experience with Service Cloud configuration and Lightning Flow.
• Management of users, profiles, roles, permissions, and SSO; CPQ account management.
• Creation and maintenance of reports and dashboards; data loader and imports.
• Familiarity with production support, releases, and deployment processes.

Responsabilidades

• Configure and support Salesforce Sales Cloud, Service Cloud, and CPQ.
• Manage users, accounts, access, profiles, roles, permissions, and SSO.
• Perform CPQ account creation, deletion, and access management.
• Configure Lightning Flows, Lead Management, and Opportunity Management.
• Create and maintain Reports and Dashboards.
• Perform Salesforce data uploads using Data Loader and Import Wizard.
• Manage weekly/monthly Salesforce data backups.
• Support Salesforce releases, including impact analysis, testing, and validation.
• Review and create Salesforce solution designs and entity models.
• Gather requirements for minor enhancements and assess impacts.
• Coordinate with offshore development teams and support deployments across environments.
• Provide production support, incident management, service requests, and enhancement support.
• Support integrations with Outlook, HubSpot, and other applications.
• Train business users on Salesforce processes and workflows.

Conocimientos

Salesforce Administration

Sales Cloud

Salesforce CPQ

Service Cloud configuration

Lightning Flow

SSO

Profiles/Roles/Security

Data Loader/Import Wizard

Reports/Dashboards

Production support

Deployment/release

Stakeholder management

Herramientas

Data Loader

Import Wizard

Descripción del empleo

Prove Partners seeks an experienced Salesforce Administrator/CPQ Consultant to closely work with stakeholders, manage configurations, support releases, and coordinate with offshore teams. The role focuses on Sales Cloud, Service Cloud, CPQ, and production support, ensuring robust data management and secure access.

Key duties include configuring Lightning Flows, managing users and security, creating reports/dashboards, and coordinating deployments.