Sales Specialist

Markem-Imaje; Estado de México; Hybrid; MXN 334,800 - 558,000; Full time

Benefits offered by this job

Health insurance

Dental help

Life insurance

Vouchers for groceries

Growth opportunities

Job summary

A leading product identification solutions firm is seeking a Sales Support Specialist in Tlalnepantla, Mexico. The role includes supporting the sales pipeline, maintaining data accuracy, and collaborating across departments. Ideal candidates have at least 3 years of experience in sales support and strong analytical skills. The company offers growth opportunities, health insurance, and a hybrid work setup.

Qualifications

• 3 years of experience in a sales support role within a global/multinational business.
• High proficiency in Salesforce.com and SAP.
• Basic-Intermediate English for daily interactions.

Responsibilities

• Assist in developing and maintaining the sales pipeline.
• Complete sales forecasts and maintain accurate data.
• Support Account Managers with logistical tracking.

Skills

CRM proficiency

Sales reporting

Analytical skills

Team collaboration

MS Excel

PowerPoint

Education

Higher education in business administration or marketing

Tools

SalesForce.com

SAP

Job description

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Overview

Collect and analyze data from various internal systems to track and provide visibility for each account manager's performance against KPIs that will ensure the entire team achieves its annual goals.

Responsibilities

• Assist in the development and maintenance of the sales pipeline and KPI tracking and support a weekly forecasting process.
• Complete and maintain accurate sales forecasts, data collection, and reports for Sales and Commissions.
• Review loans, rebilling, cancellations, order adjustments, etc.
• Support Account Managers in tracking logistics to ensure timely delivery dates for printer orders.
• Support Purchasing with sales order information to ensure stock levels.
• Develop PowerPoint presentations and other graphical presentations to communicate progress, share best practices, or provide business updates.
• Run and analyze commission reports from various sources, validate data, investigate all exceptions, and share them with FP&A for final calculations.
• Maintain databases (relocation, creation, activation, deactivation, and report generation, directly in SAP and Salesforce).
• Receive calls from leads, log and prequalify them in Salesforce, transfer them to the correct AM, and follow up on account/opportunity creation or disqualification.
• Create distributor profiles for access to internal platforms (Partners Book).
• Creation of tickets for accessing, modifying, or deleting contacts in distribution lists.
• Preparation of purchase requisitions requested by Marketing or Sales in SAP.

What You Need To Have

• Higher education in business administration or marketing or related areas
• 3 years of experience in a sales support role within a global/ multinational business.
• High level of proficiency in CRM (preferably SalesForce.com), SAP, PowerPoint, and Microsoft Excel, including pivot tables, macros, and complex formulas.
• Excellent quantitative and qualitative analytical skills; a detail-oriented thinker who can translate complex topics into clear summaries.
• Team player: Able to interact with different departments daily to complete core responsibilities such as Finance, Supply chain, and Human Resources.
• Basic-Intermediate English (reading and writing) as daily interactions are necessary.

You’ll be the right candidate if you are aligned to our values and culture

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

What We Offer

• Growth Opportunities within international environment
• Performance based yearly merit increase
• Health Insurance for employees and legal dependents total paid by the company
• Dental help
• Life Insurance
• Vouchers for groceries
• Saving Fund
• Employee Assistance Program

Work Arrangement: Hybrid

Location: Mexico-Tlalnepantla

All qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

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