Sales Operations Leader | Growth, Coaching & KPI Excellence

Confie; Tijuana; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Christmas Bonus

IMSS

Profit Sharing

Savings Fund

Major Medical Insurance

Life Insurance

TripBeat

Friendly work environment

Financing and discounts at local餐000

Job summary

Confie seeks a Sales Operations Manager to lead the day-to-day operations of a high-performing sales team, driving results, operational efficiency, employee engagement, and customer satisfaction. You will oversee team performance, lead management processes, staffing, and key initiatives.

In this role you will ensure achievement of KPIs and organizational goals while fostering an inclusive and high-energy work environment within our Mexico operation.

Qualifications

• 3+ years of leadership experience in Sales Operations, Call Center, Shared Services, or related environments.
• Proven ability to drive sales performance and meet business objectives.
• Strong coaching, analytical, and people leadership skills.

Responsibilities

• Lead, coach, and develop sales teams to achieve KPIs.
• Monitor and optimize lead generation, management, and conversion.
• Drive employee engagement and reduce attrition through effective leadership.
• Manage workforce planning, resource allocation, and efficiency.
• Analyze performance metrics and implement improvement plans.

Skills

Leadership

Coaching

Analytical

People leadership

Job description

Confie seeks a Sales Operations Manager to lead the day-to-day operations of a high-performing sales team, driving results, operational efficiency, employee engagement, and customer satisfaction. You will oversee team performance, lead management processes, staffing, and key initiatives.

In this role you will ensure achievement of KPIs and organizational goals while fostering an inclusive and high-energy work environment within our Mexico operation.