RWMDR - Head Sommelier

Rosewood Hotel Group; El Monteon; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12 room nights

F&B discounts

Benefits app

Volunteer day

Parental leave

Birthday leave

Development calendar

Life insurance

Sick pay

Descripción de la vacante

Rosewood Hotel Group seeks a Head Sommelier to curate elite wine experiences, lead a talented team, and elevate guest journeys with personalized recommendations and hospitality excellence.

You will develop world-class wine programs, train staff, collaborate with culinary teams, and ensure impeccable service standards across all outlets while upholding licensing and safety compliance.

Formación

• Experience leading a sommelier team with hospitality focus.
• Strong knowledge of wine regions, vintages, and service standards.
• Excellent interpersonal skills and guest-centric approach.
• Ability to curate wine lists aligned with menus.

Responsabilidades

• Lead, inspire, and develop the sommelier team to a culture of excellence.
• Oversee wine program delivery across outlets for consistency and quality.
• Build relationships with guests through personalized wine recommendations.
• Collaborate with culinary and F&B teams on wine pairings.
• Manage wine service standards across outlets with precision.
• Oversee cellar operations: stock control, inventory, ordering, rotation.
• Deliver wine education and training programs for staff.

Conocimientos

Wine service leadership

Guest engagement

Team development

Descripción del empleo

As Head Sommelier, you are the curator of our wine experience, bringing exceptional expertise, leadership, and passion to every guest interaction. This is more than overseeing wine service; it is about Relationship Hospitality: creating meaningful connections, sharing knowledge with warmth and authenticity, and elevating every dining occasion through personalized recommendations and unforgettable experiences. If you are a recognized wine professional who thrives on developing talent, curating world-class wine programs, and delivering service excellence, we would love to hear from you

Key Responsibilities

• Lead, inspire, and develop the sommelier team, creating a culture of expertise, excellence, and genuine hospitality.
• Curate and oversee the delivery of the wine program across all outlets, ensuring consistency, quality, and memorable guest experiences.
• Build strong relationships with guests through personalized wine recommendations, creating experiences that are insightful, engaging, and tailored to individual preferences.
• Collaborate closely with culinary and Food & Beverage teams to develop exceptional food and wine pairings that enhance the dining journey.
• Manage wine service standards across all outlets, ensuring every bottle is presented, decanted, and served with precision and care.
• Oversee cellar operations, including stock control, inventory management, ordering, and stock rotation, maintaining the highest levels of organization and accountability.
• Deliver engaging wine education and training programs for both the sommelier team and wider Food & Beverage associates.
• Lead wine tastings, dinners, and special events, showcasing the hotel’s wine collection and creating unique experiences for guests.
• Contribute to the continued development and evolution of wine lists, ensuring they remain innovative, commercially successful, and aligned with guest expectations.
• Ensure compliance with all licensing requirements, health and safety regulations, and company policies relating to beverage operations.

About You

• Connection — You build genuine warmth with guests naturally, making every table feel personally attended to while working in close, trusted partnership with your colleagues to deliver a seamlessly coordinated service.
• Guest-Centricity — You have an instinct for exceptional service, understanding that every detail — from the placement of a glass to the timing of a course — contributes to an experience our guests will remember.
• Influencing — You communicate with confidence and ease, adapting your tone whether guiding guests through a menu, making a tailored recommendation, or coordinating with the kitchen under pressure.
• Integrity — You follow service standards consistently, take full responsibility for your section, and handle every guest interaction with discretion, care, and professionalism.
• Drive — You bring genuine energy to every shift, holding yourself to the highest personal standards, going the extra mile without being asked, and always looking for ways to improve.
• Adaptability — You stay composed and solutions-focused when the pace intensifies or priorities shift, adjusting seamlessly to meet the evolving needs of guests and the service environment.

What we can offer you

• 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
• Discounts on Food & Beverage
• Flexible benefits app and monthly allowance to spend on whatever you like
• Give days - A paid volunteering day of leave annually
• Up to 16 weeks paid parental leave
• Birthday day off - A paid day of leave for your birthday
• Developmental & social calendars
• Life insurance
• Enhanced sick pay policy

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.