Retail Operations Specialist

VF Corporation; Ciudad de México; On-site; MXN 360,000 - 480,000; Full time

Job summary

VF Corporation seeks a Retail Operations Specialist to support our owned retail stores across Mexico, focusing on brands like Timberland, Vans and The North Face. You will partner with Retail Operations, Field Leadership and cross-functional teams to ensure operational standards, successful openings, inventory accuracy and exceptional consumer experiences.

You will drive operational excellence through performance analysis, process optimization and training support while serving as a liaison

Qualifications

• Strong analytical and problem-solving skills.
• Advanced Excel and PowerPoint proficiency.
• Strong organizational and project management capabilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Strong attention to detail and execution excellence.
• Customer-focused mindset with a passion for operational excellence.
• Advanced English proficiency preferred

Responsibilities

• Support execution and improvement of retail processes across the brand's stores.
• Conduct store visits and assessments to improve efficiency, execution and compliance.
• Monitor KPIs and provide recommendations to improve store productivity and performance.
• Coordinate activities for new store openings, relocations and remodels.
• Collaborate with Construction, Visual Merchandising, IT, Supply Chain, HR and Finance for store launches.
• Support store readiness, training coordination, equipment setup and opening execution.
• Support inventory management, stock transfers, cycle counts and loss prevention initiatives.
• Ensure compliance with standards, safety policies and procedures.
• Provide operational guidance to Store Managers and field teams.
• Assist in training programs related to store operations and systems.
• Promote best practices and continuous improvement across retail.

Skills

Retail operations

Store management

Inventory management

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree (Business Admin / Retail / Ops)

Tools

Excel

PowerPoint

Job description

At VF Corporation, our portfolio includes Timberland, Vans and The North Face—our principal brands in Mexico as well as other brands such as Altra and Napapijri. We are seeking a Retail Operations Specialist who may support any of our principal brands in Mexico, depending on business needs. This opportunity is with VF Corporation and is not exclusive to a single brand.

Position Summary

The Retail Operations Specialist plays a critical role in supporting the growth and operational success of VF Corporation's owned retail stores across Mexico, with a focus on Timberland, Vans or The North Face, depending on business needs. This position partners closely with Retail Operations, Field Leadership, Store Managers and cross-functional teams to ensure consistent execution of operational standards, successful new store openings, inventory accuracy, compliance and exceptional consumer experiences.

The role is responsible for driving operational excellence through store performance analysis, process optimization, training support and operational execution. As a key liaison between stores and corporate functions, the Retail Operations Specialist helps ensure business priorities are executed efficiently while supporting sustainable growth and scalability across the assigned brand's retail fleet within VF Corporation.

Key Responsibilities

Retail Operations Excellence

• Support the execution and continuous improvement of retail operational processes, policies and procedures across the assigned brand's stores within VF Corporation.
• Conduct store visits and operational assessments to identify opportunities to improve efficiency, execution and compliance.
• Monitor operational KPIs and provide recommendations to improve store productivity and performance.

New Store Openings

• Coordinate operational activities related to new store openings, relocations and remodels.
• Partner with cross-functional teams including Construction, Visual Merchandising, IT, Supply Chain, HR and Finance to ensure successful store launches.
• Support store readiness assessments, training coordination, equipment setup and opening execution.

Inventory & Compliance

• Support inventory management processes including stock transfers, cycle counts, physical inventories and loss prevention initiatives.
• Monitor compliance with operational standards, safety policies and company procedures.
• Assist in implementing corrective action plans to address operational opportunities and risks.

Store Support & Training

• Provide operational guidance and support to Store Managers and field teams.
• Assist in the implementation of training programs related to store operations, systems, inventory management and process execution.
• Promote best practices and a culture of continuous improvement across the retail organization.

Cross-Functional Collaboration

• Partner with Retail Operations, Human Resources, Finance, Merchandising, Visual Merchandising, Supply Chain and Loss Prevention teams to support business objectives.
• Facilitate communication between stores and corporate teams to ensure timely execution of operational initiatives.
• Participate in retail projects and process improvement initiatives that enhance scalability and business performance.

Experience Requirements

• 3+ years of experience in Retail Operations, Store Management, District Operations or a related retail function.
• Experience supporting multi-store retail environments preferred.
• Proven experience coordinating store operations, inventory management, compliance and operational processes.
• Experience participating in or leading new store openings, remodels or retail expansion projects is highly desirable.
• Strong understanding of retail KPIs, store productivity metrics, inventory controls and customer experience drivers.

Education & Profile Requirements

Education

• Bachelor's Degree in Business Administration, Retail Management, Operations Management, Industrial Engineering or related field.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel and PowerPoint proficiency.
• Strong organizational and project management capabilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Strong attention to detail and execution excellence.
• Customer-focused mindset with a passion for operational excellence.
• Advanced English proficiency preferred

Additional Requirements

• Willingness and ability to travel frequently within Mexico.
• Experience in apparel, footwear, outdoor, sporting goods or fashion retail preferred.
• Experience working in rapidly growing retail environments and supporting store expansion initiatives is a plus.