Retail Implementation Specialist

Snatch UP Jobs; Santiago de Querétaro; On-site; MXN 450,000 - 750,000; Full time

Job summary

Snatch UP Jobs in Mexico is seeking a Retail Implementation Specialist to lead complex, customer-facing transformation projects across North America. This hands-on, individual contributor role is based in Mexico with 30%+ travel.

You will own end-to-end retail software implementations from discovery to go-live, translate fashion retail needs into practical solutions with product and tech teams, and lead workshops and reviews with customers.

Qualifications

• Hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• Record of delivering retail technology implementations at customer sites.
• Delivery judgment and strong customer presence to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort in a senior IC role and traveling regularly.

Responsibilities

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

Skills

Fashion retail

Apparel retail

Planning

Merchandising

Allocation

Replenishment

Inventory optimization

Retail technology implementations

Customer deployments

Stakeholder management

Job description

A company in the field of retail technology is hiring a Retail Implementation Specialist to lead complex, customer-facing transformation projects across North America. This is a hands‑on individual contributor role, based in Mexico, with 30%+ travel across Mexico and North America.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands‑on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.