Retail Implementation Specialist

Snatch Up Jobs; Monterrey; On-site; MXN 600,000 - 900,000; Full time

Job summary

Snatch UP Jobs in Mexico is seeking a Retail Implementation Specialist to lead complex, customer-facing transformation projects across North America. This hands-on individual contributor role is based in Mexico, with 30%+ travel across Mexico and North America.

You will manage discovery through go-live, translate fashion retail requirements into practical solutions with product and technical teams, and lead workshops and pre-sales activities to drive successful deliveries across multiple client

Qualifications

• Hands-on experience delivering retail technology implementations at customer sites.
• Strong ability to manage multiple projects and move complex initiatives forward.

Responsibilities

• Lead retail software implementations from discovery through testing, acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

Skills

Project leadership

Customer-facing delivery

Pre-sales support

Job description

A company in the field of retail technology is hiring a Retail Implementation Specialist to lead complex, customer-facing transformation projects across North America. This is a hands-on individual contributor role, based in Mexico, with 30%+ travel across Mexico and North America.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.