Restaurant Supervisor

Auberge Collection; Solidaridad; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Auberge Collection in the Riviera Maya seeks a culinary leader to orchestrate dining experiences with a passion for gastronomy, strategic management, and guest satisfaction. From menu planning to staff coordination, you’ll shape a culinary haven that leaves a lasting impression on discerning guests.

You’ll oversee daily F&B operations, train and inspire the team, manage inventory and budgets, and engage with guests to drive service excellence and memorable dining moments.

Formación

• Three or more years experience in a similar capacity at a top restaurant group or luxury hotel.
• Experience in maintaining state and federal health and safety regulations.
• Experience in completing administrative tasks, including reporting, budgeting, project management, etc.
• Ability to work a flexible schedule, including weekends and holidays, according to department operational needs.

Responsabilidades

• Oversee day-to-day food and beverage operations, ensuring seamless coordination between the kitchen and front-of-house staff, maintaining high standards of service, and promptly addressing any issues to guarantee guest satisfaction.
• Train, mentor, and motivate the food and beverage team, fostering a culture of excellence, professionalism, and teamwork, while consistently implementing best practices and service standards.
• Efficiently manage inventory levels, monitor stock rotation, and implement cost-control measures to optimize resource usage and minimize waste, contributing to the overall financial success of the department.
• Actively engage with guests, gathering feedback on dining experiences, and use this information to continuously improve service quality, address concerns, and ensure the highest levels of guest satisfaction.

Conocimientos

F&B operations

Staff training

Budgeting

Scheduling

Descripción del empleo

Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview retreat features expansive private terraces with floor-to-ceiling glass doors, spa-style bathrooms with dual vanities and soaking tubs, and thoughtful design that blurs the line between indoors and out. From outdoor adventures that immerse guests in the region’s natural wonders to hands-on experiences with local artisans, the resort’s on- and off-site programming is designed to celebrate the vibrancy of the Yucatán and its rich cultural heritage. The resort’s signature dining venue, Itzam, showcases elevated modern Mexican cuisine with a focus on local ingredients, complemented by panoramic ocean views from its open-air seating, lounge terrace, and private dining room, Pixán. Further celebrating the destination’s culture and history, the resort’s outdoor eatery Che Che honors the ‘nikkei’ tradition, blending Japanese techniques with Latin American ingredients, while in-the-sand dining at El Changarro completes a culinary program rooted in discovery. For wellness seekers, SANA, an Auberge Spa, offers a serene healing sanctuary featuring a cenote-inspired pool, drawing on ancient practices while embracing modern wellness trends.

Job Description

Be the culinary orchestrator behind our dining experiences, combining a passion for gastronomy with strategic management to ensure unparalleled service and delectable offerings. From menu planning to staff coordination, you'll play a pivotal role in creating a culinary haven that leaves a lasting impression on our guests.

• Oversee day-to-day food and beverage operations, ensuring seamless coordination between the kitchen and front-of-house staff, maintaining high standards of service, and promptly addressing any issues to guarantee guest satisfaction.
• Train, mentor, and motivate the food and beverage team, fostering a culture of excellence, professionalism, and teamwork, while consistently implementing best practices and service standards.
• Efficiently manage inventory levels, monitor stock rotation, and implement cost-control measures to optimize resource usage and minimize waste, contributing to the overall financial success of the department.
• Actively engage with guests, gathering feedback on dining experiences, and use this information to continuously improve service quality, address concerns, and ensure the highest levels of guest satisfaction.

Qualifications

• Three or more years experience in a similar capacity at a top restaurant group or luxury hotel.
• Experience in maintaining state and federal health and safety regulations.
• Experience in completing administrative tasks, including reporting, budgeting, project management, etc.
• Ability to work a flexible schedule, including weekends and holidays, according to department operational needs.

Additional Information

About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com