Mesero - Banquetes
Four Seasons
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Benefits offered by this job
Job summary
Four Seasons Resort Los Cabos at Costa Palmas seeks a server to deliver exceptional food and beverage service in a luxury setting. You will present menus, take orders, and ensure a memorable guest experience at the resort's East Cape location.
Ideal candidates have at least 3 years in F&B, 2+ years in a luxury hotel, and strong Spanish/English communication. Micross and POS familiarity is a plus. Excellent teamwork and presentation are essential.
Qualifications
- Fluency in Spanish and English is required.
- Minimum 3 years in a Food & Beverage role.
- 2+ years in a luxury hotel or similar environment is an asset.
- Must be able to operate computer equipment.
Responsibilities
- Present menus and answer questions about menu items.
- Serve food and beverages promptly and professionally.
- Check in with guests to ensure satisfaction and address concerns.
- Process payments (cash, card, mobile) and issue receipts.
- Follow health and safety regulations and hotel/restaurant standards.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Upsell menu items and promote daily specials or promotions.
Skills
Tools
Job description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.
Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.
Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons’ legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.
- Hotel Site: https://www.fourseasons.com/es/loscabos/
- Instagram: #fsloscabos
The ideal candidate will provide excellent food and beverage service to our guests in a professional and efficient manner, ensuring a pleasant dining experience from start to finish.
- Present menus, answer questions about menu items, and offer recommendations.
- Serve food and beverages in a timely and professional manner.
- Check in with guests to ensure satisfaction and address any concerns promptly.
- Process payments (cash, card, mobile) and issue receipts.
- Follow all health and safety regulations and restaurant standards.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Upsell menu items and promote daily specials or promotions.
- Fluency in Spanish and English is required for this position
- A minimum of three (3) years working in a Food & Beverage position
- Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset
- Requires knowledge of the ability to operate computer equipment
- Knowledge in Micros system
- Understand and familiar with quality standards and service standards of the hotel
- Highest level of integrity and transparency
- Apply an ethical approach to the outcome of situations
- Strong interpersonal and relationship-building skills
- Reasonable problem-solving, decision-making and conflict resolution skills
- Work in a safe, prudent and organized manner
- Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
- Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
- Uniforms: Complimentary Dry Cleaning for Employee Uniforms
- Training & Development: In-house training workshops for line and management employees
- Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards
Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
- Company Site: www.fourseasons.com
- Our Careers: https://careers.fourseasons.com/us/en
- LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
- Facebook: https://www.facebook.com/FourSeasonsJobs
- Twitter: https://twitter.com/FourSeasonsJobs
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