Renewals Strategy Lead

Salesforce, Inc.; Ciudad de México; Híbrido; MXN 350.000 - 520.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. in Mexico City is seeking an Associate Renewal Manager to own and execute a portfolio of renewal contracts in the assigned territory. You will partner with Sales and Customer Success to minimize attrition and secure favorable terms, driving renewals and identifying growth opportunities.

You will forecast renewals, manage risk, and coordinate with internal teams to ensure customer success and revenue integrity in a fast-paced environment.

Formación

• 2+ years in sales, operations, or account management with contract negotiations.
• Experience negotiating value-based contracts and managing high-volume renewals.
• Strong process management and customer relationship skills.

Responsabilidades

• Develop and execute win/win renewal strategies for small accounts.
• Own and manage the renewals process with account teams.
• Collaborate with Customer Success, Account Executives, and Sales Operations to ensure renewals.
• Forecast a rolling 90-day renewal forecast for your territory.

Conocimientos

Negotiation

Contract management

Customer management

Process management

Herramientas

Salesforce

CRM software

Descripción del empleo

Salesforce, Inc. in Mexico City is seeking an Associate Renewal Manager to own and execute a portfolio of renewal contracts in the assigned territory. You will partner with Sales and Customer Success to minimize attrition and secure favorable terms, driving renewals and identifying growth opportunities.

You will forecast renewals, manage risk, and coordinate with internal teams to ensure customer success and revenue integrity in a fast-paced environment.