Remote US 1040 Tax Return Specialist

Programming.com; Xico; Remote; MXN 300,000 - 420,000; Full time

Job summary

Programming.com in Mexico seeks an experienced Tax Expert to support U.S. individual income tax preparation (Form 1040) and provide exceptional client service.

This remote role emphasizes hands-on U.S. tax knowledge, handling inquiries by video, phone, and chat, keeping precise records, and assisting with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Experience with U.S. individual income tax preparation (Form 1040).
• Strong knowledge of U.S. taxation and client service.
• Ability to communicate via video, phone and chat.

Responsibilities

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate records of tax filings and client interactions.
• Assist with tax software usage and workflows (Lacerte, ProSeries, Drake, UltraTax).

Skills

Customer service

U.S. taxation knowledge

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service.

This remote role requires hands-on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.