Remote US 1040 Tax Return Specialist

Programming.com; Chihuahua; Remote; MXN 279,000 - 391,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S.

taxation, handling inquiries via video, phone, and chat, and maintaining accurate records. You will assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Experience with U.S. individual income tax preparation (Form 1040).
• Strong knowledge of U.S. taxation principles and filing requirements.
• Remote role with video, phone, and chat support experience.
• Proficiency with Lacerte, ProSeries, Drake or UltraTax.
• Excellent records maintenance and customer service skills.

Responsibilities

• Prepare and review U.S. Form 1040 tax returns for individual clients.
• Answer client inquiries via video, phone, and chat with clarity.
• Maintain accurate client records and ensure data integrity.
• Assist with tax software navigation and problem resolution for clients.

Skills

Customer service

U.S. tax knowledge

Communication (video/phone/chat)

Attention to detail

Record keeping

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service.

This remote role requires hands-on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.