Remote US 1040 Tax Return Specialist

Programming.com; Puebla de Zaragoza; Remote; MXN 360,000 - 540,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service.

This remote role requires hands-on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Hands-on experience with U.S. individual income tax (Form 1040).
• Strong knowledge of U.S. taxation and tax software.

Responsibilities

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate records of tax returns and client communications.
• Assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax.

Skills

U.S. taxation

Customer service

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service.

This remote role requires hands-on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.