Remote U.S. Tax Specialist – 1040 Expert & Support

Programming.com; Xico; Remote; MXN 743,000 - 1,114,000; Full time

Job summary

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.

Qualifications

• At least 2 years of Form 1040 preparation experience.
• Strong knowledge of U.S. taxation.
• Excellent communication in English and customer-service skills.

Responsibilities

• Provide U.S. individual tax support via video, phone, and chat.
• Maintain accurate records of customer interactions and resolutions.
• Support clients remotely from Mexico with professional tax guidance.

Skills

Form 1040 experience

Conversational English

Customer-facing

Tools

Tax software

Job description

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.