Remote U.S. Tax Specialist – 1040 Expert & Support

Programming.com; Veracruz; Remote; MXN 300,000 - 420,000; Full time

Job summary

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.

Qualifications

• Hands-on experience with Form 1040 (federal tax return).
• Strong knowledge of US taxation concepts and rules.
• Excellent client communication and service skills.

Responsibilities

• Support US individual income tax preparation remotely.
• Deliver high-quality customer service via video, phone, and chat.
• Maintain accurate records of customer interactions and resolutions.

Skills

Form 1040 experience

Conversational English

Customer-facing

US tax knowledge

Tools

Tax software

Job description

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.