Remote SRE Engineer — Build Resilient SaaS Platforms

Hiresur; Mexico; Remote; MXN 1,039,000 - 1,247,000; Full time

Benefits offered by this job

Unlimited PTO

Fully Remote

Job summary

Hiresur is seeking a proactive Site Reliability Engineer to keep a secure SaaS platform fast, reliable, and continuously improving. You will own production reliability across Windows and Linux environments and collaborate with cloud-native teams.

Work involves learning the Windows stack, SQL Server, PostgreSQL, and AWS services while improving observability, CI/CD pipelines, and incident response. Remote work and US business hours are supported.

Qualifications

• 5+ years of hands-on SRE, DevOps, or WebOps experience supporting production SaaS systems.
• Strong practical experience with Terraform and Ansible for infrastructure management.
• AWS operations experience, including Lambda, DynamoDB, CloudWatch, and IAM.
• Strong relational database fundamentals (PostgreSQL, MySQL, or similar), including query tuning, replication, backups, recovery, and high availability.
• Experience operating and debugging containerized and distributed systems in production.
• Strong Linux systems administration skills.
• Ability to script and automate with Python, Bash, or PowerShell (PowerShell can be learned on the job).
• Experience building and maintaining CI/CD pipelines.
• Familiarity with Redis, Kibana, Elasticsearch, and centralized logging.
• Excellent incident response, troubleshooting, and communication skills.
• Demonstrated ownership, curiosity, self-directed learning, and a record of proactively improving systems.
• Availability to work US business hours and participate in an on-call rotation.

Responsibilities

• Own availability, reliability, and performance of core backend infrastructure across Windows and Linux environments.
• Improve observability using Kibana, CloudWatch, centralized logging, and custom telemetry; identify monitoring gaps before incidents occur.
• Build, maintain, and improve CI/CD pipelines and infrastructure as code using Terraform and Ansible.
• Learn and operate production Windows environments, including .NET Framework/.NET Core applications hosted on IIS.
• Learn and support SQL Server, including AlwaysOn and Service Broker, alongside PostgreSQL and Aurora.
• Operate cloud-native services and workloads across AWS Lambda, DynamoDB, Redshift, OpenStack, and containers.
• Participate in an on-call rotation, troubleshoot incidents, and contribute to effective postmortems and preventive actions.
• Partner with engineering teams to improve deployment safety, system resilience, and operational processes.
• Proactively identify problems, automate repetitive work, and drive improvements without waiting for direction.

Skills

SRE experience

Incident response

Terraform

Ansible

AWS

Python scripting

Tools

AWS Lambda

DynamoDB

CloudWatch

Kubernetes

PostgreSQL

MySQL

Redis

Kibana

Job description

Hiresur is seeking a proactive Site Reliability Engineer to keep a secure SaaS platform fast, reliable, and continuously improving. You will own production reliability across Windows and Linux environments and collaborate with cloud-native teams.

Work involves learning the Windows stack, SQL Server, PostgreSQL, and AWS services while improving observability, CI/CD pipelines, and incident response. Remote work and US business hours are supported.