Remote Senior Business Analyst LATAM: Lead Client Solutions

Lever, Inc.; Guadalupe; Híbrido; MXN 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Paid time off

Flexible hours

Remote work

Education & certifications

Descripción de la vacante

Bluelight is expanding its software consultancy team and seeks a skilled Business Analyst to translate business problems into buildable requirements. You will sit between clients, product teams, and engineers, running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring delivered solutions solve the intended problems.

You will work across client builds and internal products, shaping scoping and estimation for new projects while collaborating with UI/UX in

Formación

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
• Hands-on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
• Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.

Responsabilidades

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.Work with QA to make sure acceptance criteria translate into solid test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Conocimientos

Agile / Scrum

Business analysis

Data modeling

Process mapping

Stakeholder management

APIs & integrations

English communication

Jira

Figma

Herramientas

Jira

Figma

Descripción del empleo

Bluelight is expanding its software consultancy team and seeks a skilled Business Analyst to translate business problems into buildable requirements. You will sit between clients, product teams, and engineers, running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring delivered solutions solve the intended problems.

You will work across client builds and internal products, shaping scoping and estimation for new projects while collaborating with UI/UX in