Remote Partner Success Manager - Education & Nonprofit

Atomic Hr; Monterrey; Remote; MXN 1,128,000 - 1,693,000; Full time

Benefits offered by this job

Competitive USD pay

100% remote role

Growth opportunities

Collaborative culture

Job summary

Atomic Hr is seeking an Account Manager to own day-to-day partner success for universities and nonprofits. This remote role in USD involves coordinating campaigns, maintaining strong client relationships, and driving performance alongside the Account Director.

You will serve as the primary contact for partners, ensure timely deliverables, and help identify renewals and upsell opportunities. Strong project management and communication are essential.

Qualifications

• 3+ years of experience in Account Management (marketing/agency preferred).
• Strong project management and organizational skills.
• Excellent communication—clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance data.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
• Jump into onboarding and new business support when needed to help partnerships start strong
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

Skills

Account management

Project management

Communication

English fluency

Organizational skills

Tools

Asana

Job description

Atomic Hr is seeking an Account Manager to own day-to-day partner success for universities and nonprofits. This remote role in USD involves coordinating campaigns, maintaining strong client relationships, and driving performance alongside the Account Director.

You will serve as the primary contact for partners, ensure timely deliverables, and help identify renewals and upsell opportunities. Strong project management and communication are essential.