Remote Junior AI/ML Engineer - Conversational AI

Resolv Global; Mérida; A distancia; MXN 831.000 - 1.385.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Collaborative team

Descripción de la vacante

Resolv Global is hiring Junior AI/ML Engineers to help build AI agents that handle customer conversations via voice and chat. You will work on retrieval/orchestration, APIs, and integrations behind these systems, turning prototypes into reliable production solutions.

Candidates with internships, research, or hands-on projects who are eager to develop skills are encouraged to apply. This fully remote role welcomes applicants based in Colombia or Mexico, with collaboration across engineering, CX

Formación

• 1-3 years of software or ML engineering experience, incl. internships or research.
• Strong Python skills and familiarity with Git, Docker, and SQL.
• Experience with at least one cloud platform: Azure, AWS or Google Cloud.
• Hands-on with an LLM API (OpenAI, Anthropic, Gemini, or Azure OpenAI).
• Experience building an AI agent that calls tools/APIs via frameworks (LangChain, LangGraph, Semantic Kernel).
• Experience building an RAG pipeline with document chunking, embeddings, vector search, and retrieval tuning.
• Experience building/consuming REST APIs with authentication, rate limits, versioning; exposure to API gateways.
• Experience connecting systems via webhooks, SDKs, or message queues (CRM/database integration).
• Understanding of ML fundamentals (embeddings, train/test splits, metrics like precision/recall).
• Professional English and Spanish communication; based in Colombia or Mexico.

Responsabilidades

• Build AI agents that interact with users and call tools/APIs.
• Develop retrieval pipelines (RAG) to answer questions from approved sources.
• Integrate AI agents with CRMs, ticketing, databases, and messaging channels.
• Build and manage APIs with gateways, authentication, rate limits, and versioning.
• Support voice AI development using speech-to-text and TTS in English/Spanish.
• Test and improve quality with evaluations, tests, and guardrails.
• Support deployment and monitoring through CI/CD and documentation.
• Collaborate across teams to turn prototypes into production-ready solutions.

Conocimientos

Python

Git

Docker

SQL

LLM APIs

LangChain

LangGraph

Semantic Kernel

REST APIs

Webhooks

SDKs

CRM integration

ML fundamentals

English

Spanish

Cloud platforms

Herramientas

Microsoft Azure

AWS

Google Cloud

OpenAI / Azure OpenAI

Descripción del empleo

Resolv Global is hiring Junior AI/ML Engineers to help build AI agents that handle customer conversations via voice and chat. You will work on retrieval/orchestration, APIs, and integrations behind these systems, turning prototypes into reliable production solutions.

Candidates with internships, research, or hands-on projects who are eager to develop skills are encouraged to apply. This fully remote role welcomes applicants based in Colombia or Mexico, with collaboration across engineering, CX