Remote Java Tech Support Engineer: Incident Response

BairesDev; Torreón; A distancia; MXN 1.304.000 - 2.048.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

USD or local currency pay

Hardware & software setup

Flexible hours

Parental leaves & holidays

Mentorship & growth

Descripción de la vacante

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. You will monitor Java applications, triage and resolve issues, and document incidents to build a repository of practical solutions for the broader team.

This 100% remote role offers flexible hours, competitive USD or local currency compensation, hardware and software setup, and a culture built on mentorship, collaboration, and ongoing skill development with the world’s top 1% tech talent.

Formación

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

Responsabilidades

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

Conocimientos

Java development

Troubleshooting

Incident response

Communication

English proficiency

Descripción del empleo

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. You will monitor Java applications, triage and resolve issues, and document incidents to build a repository of practical solutions for the broader team.

This 100% remote role offers flexible hours, competitive USD or local currency compensation, hardware and software setup, and a culture built on mentorship, collaboration, and ongoing skill development with the world’s top 1% tech talent.