Remote Enterprise Solutions Engineer - AI Platform (Mexico)

Fdetimes; México; Remote; MXN 1,304,000 - 1,862,000; Full time

Benefits offered by this job

Innovative culture

Growth opportunities

Learning & development stipend

Social travel stipend

Annual team offsite

Co-working stipend

Job summary

ElevenLabs is seeking a Solutions Engineer to unlock the full potential of our voice AI platform for enterprise customers. You’ll collaborate with Account Executives, work directly with customer tech contacts, and architect solutions with bespoke demonstrations.

You will build self-service tools and documentation, craft technical enablement resources for the sales team, and help product teams standardize integration patterns.

Qualifications

• Excellent communication skills with the ability to adapt messaging to different audiences.
• Strong empathy for customers, sales and product teams.
• Proficiency in Python, inclusive of a deep understanding of software development and integration patterns.
• Experience working with customers, even in non-professional contexts, is valued.
• Ability to architect integration between our solutions and customers' existing systems.

Responsibilities

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns and collaborate with product teams to realize them.

Skills

Python

Job description

ElevenLabs is seeking a Solutions Engineer to unlock the full potential of our voice AI platform for enterprise customers. You’ll collaborate with Account Executives, work directly with customer tech contacts, and architect solutions with bespoke demonstrations.

You will build self-service tools and documentation, craft technical enablement resources for the sales team, and help product teams standardize integration patterns.