Remote Email & SMS Sports Booking Coordinator

AGS Youth Soccer Club; Aguascalientes; Remote; MXN 265,000 - 408,000; Full time

Benefits offered by this job

Remote work from Latin America

Commission-based pay

Job summary

Community Sports Partners seeks an experienced marketer to transform interest into bookings for facility time and pickup games. You will build email and SMS campaigns, segment audiences, and manage follow-ups to convert inquiries into paid bookings and repeat participation.

Role involves coordinating with operations, supporting remote pickup-game processes, and driving engagement across Latin America. Evening/weekend coverage in Toronto/Eastern time is required to align with game schedules.

Qualifications

• Practical experience building email campaigns and automations, plus hands-on SMS experience.
• Strong written and spoken English for North American customer conversations.
• Confidence following up with leads, explaining an offer and asking for the booking.
• Strong attention to detail with schedules, prices, customer records and deadlines.
• Experience with a CRM and email/SMS platforms (Klaviyo, ActiveCampaign, HubSpot, Mailchimp).
• Comfort using spreadsheets and reports to understand conversion and bookings.
• Willingness to own the next action until an issue is resolved.
• Availability to work evenings and weekends in Toronto/Eastern time.

Responsibilities

• Plan, write, build and send campaigns promoting available facility time, pickup games, registration opportunities and relevant offers.
• Create useful segments by location, sport, interest, booking history and engagement.
• Build and improve welcome messages, lead follow-up, incomplete-booking recovery, reminders and win-back flows.
• Coordinate with the operations team to ensure accuracy of availability, pricing and terms.
• Respond to enquiries from teams, coaches, and customers seeking space.
• Maintain and update the sales pipeline and pursue renewals or repeat bookings.
• Track campaign performance and report on paid bookings and revenue.

Skills

Email marketing

SMS marketing

Sales follow-up

Campaign management

English communication

CRM proficiency

Attention to detail

Evening/weekend availability

Tools

Klaviyo

ActiveCampaign

HubSpot

Mailchimp

Job description

Community Sports Partners seeks an experienced marketer to transform interest into bookings for facility time and pickup games. You will build email and SMS campaigns, segment audiences, and manage follow-ups to convert inquiries into paid bookings and repeat participation.

Role involves coordinating with operations, supporting remote pickup-game processes, and driving engagement across Latin America. Evening/weekend coverage in Toronto/Eastern time is required to align with game schedules.