Remote Email & SMS Lifecycle Specialist

TLNT; Ciudad de México; Presencial; MXN 938.000 - 1.875.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Long-term engagement

Independent contractor agreement

Descripción de la vacante

TLNT is hiring a remote Email & SMS Specialist to support lifecycle and retention for a portfolio of US-based DTC brands. You will build campaigns in Klaviyo, manage templates in Figma, and coordinate with internal teams across multiple client accounts.

You will deploy flows and campaigns (including post-purchase upsells) using Shopify apps and ESPs, while maintaining clean data, assets, and reporting. This is a long-term contractor role with flexible hours to fit different time zones.

Formación

• 2+ years of hands‑on production experience in Klaviyo, Postscript, Attentive, or equivalent ESP.
• Proven experience managing an email list of 100K+ active subscribers.
• Comfortable working in Figma for template-level edits (no design‑from‑scratch expected).
• DTC/Shopify ecosystem experience — understands product feeds, order data, customer properties as they relate to email/SMS
• Experience with post‑purchase/upsell apps (Recharge, AfterSell, Rebuy, or similar)
• Experience working across multiple client accounts simultaneously
• Comfortable with async, overlapping‑timezone workflows and clear written communication (Slack/email) with U.S.-based strategists

Responsabilidades

• Build campaigns and flows using Klaviyo’s editor from approved templates and brand style guides.
• Make template edits in Figma for image swaps, copy revisions, and layout adjustments prior to setup in Klaviyo.
• Maintain a template library per brand to speed up future builds.
• Build and update SMS/MMS campaigns and flows in Postscript, Attentive or Klaviyo.
• Manage creative requests and revisions between clients and internal design/copy teams, tracking status from brief through final approval.
• QA every send against a standardized checklist and schedule deployments across client accounts.
• Own list hygiene tasks: suppressions, sunset flows, deliverability flags, and segment sync issues.

Conocimientos

Klaviyo

Postscript

Attentive

ESP experience

100K+ list

Figma templates

Shopify/DTC

Upsell apps

Multi-account mgmt

Herramientas

Klaviyo

Postscript

Attentive

ReCharge

Shopify

Skio

Rebuy

Figma

Descripción del empleo

TLNT is hiring a remote Email & SMS Specialist to support lifecycle and retention for a portfolio of US-based DTC brands. You will build campaigns in Klaviyo, manage templates in Figma, and coordinate with internal teams across multiple client accounts.

You will deploy flows and campaigns (including post-purchase upsells) using Shopify apps and ESPs, while maintaining clean data, assets, and reporting. This is a long-term contractor role with flexible hours to fit different time zones.