Remote Bilingual Customer Support Specialist

Goodleap; Celaya; A distancia; MXN 216.000 - 360.000; Jornada completa

Descripción de la vacante

Goodleap is seeking a highly motivated Customer Support Specialist to join a fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels, driving satisfaction and loyalty from anywhere in the world.

As part of a global team, you will deliver timely, accurate support while maintaining empathy and professionalism, ensuring a positive customer

Responsabilidades

• Provide timely and empathetic customer support via digital channels.
• Resolve inquiries and ensure customer satisfaction and loyalty.

Descripción del empleo

Goodleap is seeking a highly motivated Customer Support Specialist to join a fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels, driving satisfaction and loyalty from anywhere in the world.

As part of a global team, you will deliver timely, accurate support while maintaining empathy and professionalism, ensuring a positive customer