Remote Bilingual Corporate Travel Counselor

CW Government Travel

México

Remote

MXN 320,000 - 520,000

Full time

6 days ago

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Job summary

Amex Global Business Travel is seeking a Travel Counselor to join our highly skilled remote team. You will advise and arrange travel for corporate clients, conduct research on options, and proactively anticipate traveler needs to upsell services.

You will manage domestic and international itineraries across air, rail, and hotel bookings while ensuring policy compliance. Proficiency in Sabre and other GDS systems, plus advanced English, are required.

Qualifications

Proven Travel Counselor Experience.
Native GDS proficiency with Sabre.
Advanced English with fluent written and verbal communication.
Travel industry knowledge in business, leisure, or airline reservations.
Act with integrity and protect traveler information.
Resolve customer issues quickly and independently or with supplier assistance.
Teamwork and openness to feedback.

Responsibilities

Advise and arrange travel for corporate customers (individuals and groups).
Research travel options and anticipate traveler needs to upsell services.
Arrange domestic and international business travel in various modes (air, road, rail, accommodations).
Use GDS systems (Sabre, Apollo, Galileo, Amadeus); training may be provided.
Ensure compliance with travel policies, provider policies, and regulations.
Use positive service techniques and handle special customer requests.
Collaborate within the team to coach, mentor, and provide feedback to improve service levels.