Remote ABA Therapy Provider Onboarding Specialist

OperationsArmy; Mexicali; Remote; MXN 280,000 - 360,000; Full time

Job summary

OperationsArmy is seeking a Provider Intake Specialist (ABA / Autism Therapy) to support onboarding and administrative workflows for clinical teams and vendors. This remote, back-office role focuses on setting up accounts, credentialing, coordinating timelines, and maintaining trackers while safeguarding HIPAA and sensitive health information.

The ideal candidate has 2+ years in medical or clinical administration and strong communication, with experience in EHRs and CRM tools.

Qualifications

• 2+ years of experience in medical or clinical administration, preferably in ABA or autism therapy contexts.
• Familiarity with onboarding workflows, credentialing, or payer documentation processes.
• Excellent written communication for professional email correspondence.
• Ability to manage multiple administrative tasks concurrently and independently.
• Experience with Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools.
• Strong attention to detail and handling of sensitive healthcare information.

Responsibilities

• Support onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
• Manage communication with vendors and partners via email to facilitate onboarding.
• Follow up on incomplete tasks and ensure timelines for onboarding steps.
• Maintain internal trackers and spreadsheets to monitor onboarding progress.
• Submit and manage credentialing or payer-related documentation as needed.
• File, store, and retrieve digital copies of signed agreements and intake forms.
• Ensure HIPAA and clinic data management protocols are followed.
• Provide regular progress updates and report issues to the onboarding or operations lead.

Skills

Clinical administration

Onboarding workflows

Credentialing

Email communication

Attention to detail

HIPAA compliance

Tools

Google Workspace

Microsoft Excel

EHR platforms

CRM tools

Job description

OperationsArmy is seeking a Provider Intake Specialist (ABA / Autism Therapy) to support onboarding and administrative workflows for clinical teams and vendors. This remote, back-office role focuses on setting up accounts, credentialing, coordinating timelines, and maintaining trackers while safeguarding HIPAA and sensitive health information.

The ideal candidate has 2+ years in medical or clinical administration and strong communication, with experience in EHRs and CRM tools.