Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

OperationsArmy; Mexicali; A distancia; MXN 280.000 - 360.000; Jornada completa

Descripción de la vacante

OperationsArmy is seeking a Provider Intake Specialist (ABA / Autism Therapy) to support onboarding and administrative workflows for clinical teams and vendors. This remote, back-office role focuses on setting up accounts, credentialing, coordinating timelines, and maintaining trackers while safeguarding HIPAA and sensitive health information.

The ideal candidate has 2+ years in medical or clinical administration and strong communication, with experience in EHRs and CRM tools.

Formación

• 2+ years of experience in medical or clinical administration, preferably in ABA or autism therapy contexts.
• Familiarity with onboarding workflows, credentialing, or payer documentation processes.
• Excellent written communication for professional email correspondence.
• Ability to manage multiple administrative tasks concurrently and independently.
• Experience with Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools.
• Strong attention to detail and handling of sensitive healthcare information.

Responsabilidades

• Support onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
• Manage communication with vendors and partners via email to facilitate onboarding.
• Follow up on incomplete tasks and ensure timelines for onboarding steps.
• Maintain internal trackers and spreadsheets to monitor onboarding progress.
• Submit and manage credentialing or payer-related documentation as needed.
• File, store, and retrieve digital copies of signed agreements and intake forms.
• Ensure HIPAA and clinic data management protocols are followed.
• Provide regular progress updates and report issues to the onboarding or operations lead.

Conocimientos

Clinical administration

Onboarding workflows

Credentialing

Email communication

Attention to detail

HIPAA compliance

Herramientas

Google Workspace

Microsoft Excel

EHR platforms

CRM tools

Descripción del empleo

Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

Job Openings Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

About the job Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

Job Title: Provider Intake Specialist (ABA / Autism Therapy)

Were seeking a highly organized and proactive Provider Intake Specialist with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This is a fully back-office role focused on providing onboarding and administrative support to clinical teams and vendors ensuring efficient setup, coordination, and tracking of onboarding workflows for BCBAs and other team members.

• 2+ years of experience in medical or clinical administration, preferably in an ABA, autism therapy, or behavioral health setting
• Strong familiarity with onboarding workflows, credentialing, or payer documentation processes
• Excellent written communication skills for clear, professional email correspondence
• Proven ability to manage multiple administrative tasks concurrently and independently
• Experience with systems such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools
• Strong attention to detail and ability to work with sensitive healthcare information

Key Responsibilities

• Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
• Manage communication with vendors and partners via email to facilitate onboarding processes
• Follow up on incomplete tasks and ensure timelines are met for onboarding steps
• Maintain internal trackers and spreadsheets to monitor onboarding progress
• Submit and manage credentialing or payer-related documentation as needed
• File, store, and retrieve digital copies of signed agreements, intake forms, and therapy-specific documents
• Ensure compliance with HIPAA and clinic-specific data management protocols
• Provide regular progress updates and report issues to the onboarding or operations lead