Ratings Ops & Systems Support Associate

Fitch Ratings; Monterrey; Presencial; MXN 300.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global team environment

Career development opportunities

Work-life balance focus

Descripción de la vacante

Fitch Ratings is seeking an Operations Associate for our Monterrey office to join the Ratings Operations Support team. The role focuses on delivering efficient operating processes for analytical teams, ensuring procedures comply with regulatory requirements and align with Fitch's standards.

The ideal candidate will manage multiple tasks, provide exceptional client service to analysts, collaborate with IT and operations, test system workflows, and contribute to our knowledge base while promoting

Formación

• Experience managing multiple tasks and meeting deadlines, with a strong desire to learn about the ratings process and applications used.
• Strong customer focus and commitment to providing exceptional client service.
• Highly self-motivated, strong organizational, and problem-solving skills.
• Strong communication skills to effectively collaborate with analytical, IT and operations teams.
• A quick learner with excellent attention to detail.

Responsabilidades

• Be the first point of call for analysts with system or workflow-related questions.
• Collaborate with IT and other teams to resolve system-related issues.
• Test system workflows and enhancements.
• Contribute to our system knowledge base.
• Incorporate AI usage in daily work to increase productivity.
• Encourage and support efficient and compliant best practices.

Conocimientos

Multitasking

Customer focus

Strong communication

Organizational skills

Learning agility

Educación

Bachelor's degree preferred

Descripción del empleo

Fitch Ratings is seeking an Operations Associate for our Monterrey office to join the Ratings Operations Support team. The role focuses on delivering efficient operating processes for analytical teams, ensuring procedures comply with regulatory requirements and align with Fitch's standards.

The ideal candidate will manage multiple tasks, provide exceptional client service to analysts, collaborate with IT and operations, test system workflows, and contribute to our knowledge base while promoting